Product Support Specialist

4 weeks ago


London, Greater London, United Kingdom C&M Travel Recruitment Full time
Product Support Specialist

Cutting-edge travel technology company seeks a Product Support Specialist to collaborate with Travel Consultants in maximizing the use of their tailor-made travel booking platform.

Key Responsibilities:
  • Deliver professional assistance to Travel Consultants, providing help with platform functionality.
  • Conduct on-site support and training sessions with partner travel companies across London, building strong relationships.
  • Develop an in-depth understanding of the platform and contribute to the conceptualization of system advancements.
  • Create training materials and conduct workshops to help Travel Consultants optimize the platform's potential.
Requirements:
  • Experience working in a similar position in the SAAS or Travel Sector.
  • Strong technical aptitude with the ability to learn new software and technology.
  • Familiarity with travel booking platforms and/or CRM systems is a significant advantage.
  • Able to travel around London to work with various travel companies.
Additional Benefits:
  • Flexible working arrangements.
  • Mental Well-being Support.
  • 25 days annual leave, plus bank holidays.
  • Opportunity to work bank holidays and take other days off to celebrate diverse beliefs, cultures, and identities.
  • Lots of organized social events.

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