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Customer Service Representative
3 months ago
Are you looking for a role where your contributions truly matter? Brook Street is seeking dedicated customer service representatives to join a government-focused project.
Role DetailsThis position offers a competitive hourly wage of £13.19 and requires a commitment of 35 hours per week. Comprehensive training will be provided, with the potential for a hybrid working arrangement following the training period.
Key Responsibilities- Engage with clients in a professional manner within a call center setting.
- Demonstrate proficiency in both written and verbal communication.
- Handle outbound calls effectively, particularly in relation to payment follow-ups.
- Work independently as well as collaboratively within a team environment.
The ideal candidates will possess:
- A proven track record in a call center role.
- Strong communication skills.
- The ability to manage outbound communications regarding payments.
- A capacity to work autonomously and as part of a team.
All successful candidates will undergo a thorough background check, including a review of the last three years of employment history and a basic criminal record check.
