Supply Chain Associate

3 weeks ago

London, Greater London, United Kingdom Healf Full time

Join Our Team

Healf is at the forefront of the health and wellness sector, experiencing rapid growth. Our environment is built on dynamic leadership, motivated staff, and top-tier healthy living products.

If you believe you would excel in the following role and are passionate about contributing to a healthier world, we encourage you to consider this opportunity.

About Healf

Healf is a natural wellbeing retailer focused on four essential health pillars: Eat, Move, Mind, Sleep. With recent investments from notable backers, we are poised to accelerate our growth and establish ourselves as the premier destination for everyday healthy living.

Our online business is expanding swiftly, and we have successfully opened our first physical store, with plans for further locations. We are committed to making a significant impact on the world.

Role Overview

We are looking for a meticulous Warehouse Specialist to manage our third-party logistics (3PL) partnership. This role will emphasize overseeing incoming goods, ensuring they align with purchase orders, and addressing any discrepancies that arise. The ideal candidate will be detail-oriented, proactive, and possess strong communication and problem-solving abilities.

Key Responsibilities:

Management of Incoming Goods:

  • Supervise the daily receipt of goods, ensuring accuracy against purchase orders.
  • Promptly resolve discrepancies by collaborating with suppliers and the 3PL provider.
  • Establish and uphold efficient procedures for receiving goods.
  • Conduct regular audits to ensure inventory accuracy.

Communication with Stakeholders:

  • Serve as the main contact for all inquiries related to 3PL operations.
  • Effectively communicate with internal teams, suppliers, and the 3PL provider to facilitate smooth operations.
  • Provide updates to senior management regarding warehouse operations and any significant issues.

Management of Outbound Orders:

  • Oversee the fulfillment of outbound orders to guarantee timely dispatch.
  • Coordinate with the warehouse team to ensure orders are processed according to customer specifications.
  • Monitor processing times and implement enhancements to boost efficiency and customer satisfaction.

Compliance with Service Level Agreements (SLAs):

  • Ensure adherence to SLAs for receiving goods and fulfilling orders.
  • Implement corrective measures and process improvements when SLAs are not met.

Cost Management:

  • Analyze costs related to damaged goods and devise strategies to minimize these expenses.
  • Track and report on cost-saving initiatives and their effects on overall operations.
  • Collaborate with the finance team to ensure cost-effective practices.

Supply Chain Oversight:

  • Ensure the availability of necessary packaging materials for order fulfillment.
  • Maintain supplier relationships to guarantee timely delivery of packaging supplies.

Forecasting and Planning:

  • Provide forecasts and projections to the 3PL provider to prepare for demand fluctuations.
  • Work with reordering and marketing teams to anticipate demand spikes and plan inventory accordingly.
  • Utilize data analytics to enhance forecasting accuracy.

Qualifications:

  • Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
  • 1-2 years of experience in logistics, supply chain management, or warehouse operations (preferred but not required).
  • Experience with a 3PL provider is advantageous.
  • Strong communication and interpersonal skills.
  • Ability to manage multiple tasks in a fast-paced environment.
  • Detail-oriented with a commitment to accuracy and efficiency.

What We Offer:

  • Coaching & Mentoring: Our close-knit team fosters a collaborative environment, providing regular exposure to senior executives for your development.
  • Steep Learning Curve: Opportunities to learn daily and acquire essential business and industry knowledge.

At Healf, we value hard work and reward our team accordingly:

  • Free products and generous staff discounts.
  • Potential future share options and a bonus structure.
  • Monthly team activities focused on health and wellbeing.

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