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Council Tax and Benefits Administrator
3 months ago
Position Overview: We are seeking dedicated and enthusiastic individuals to fill the role of Revenues and Benefits Officer within our Revenues and Benefits Service.
Key Responsibilities:
- Administer Council Tax and Council Tax Support.
- Manage the recovery process for Council Tax arrears.
- Provide exceptional customer service through various communication channels.
- Handle sensitive financial issues with professionalism.
- Assist with additional tasks related to Business Rates, Housing Benefit, and Housing Benefit Overpayments.
Qualifications: While prior knowledge of Council Tax and Council Tax Support is advantageous, it is not a prerequisite as comprehensive training will be provided to suitable candidates.
Skills Required: Candidates must possess strong written and verbal communication skills, along with excellent customer service abilities. The ability to navigate complex situations and support customers facing financial difficulties is essential.
For further details regarding this position and its requirements, please consult the job specification.
