Energy Efficiency Specialist

2 days ago


Colne, Lancashire, United Kingdom Goodman Masson Full time
Energy Advice Officer

Newground Together is a charitable arm of Together Housing Group, dedicated to empowering people to create sustainable communities. We are seeking an Energy Advice Officer to join our Sustainable Communities team in Colne.

Key Responsibilities:
  • Develop and implement energy efficiency programs to reduce energy expenses and provide access to necessary support for households experiencing or at risk of fuel poverty.
  • Manage incoming referrals and conduct assessments to identify energy-saving opportunities and provide advice on how to reduce energy use in the home.
  • Deliver a program of energy advice to customers, including home visits, drop-ins, and energy advice events to tenant and community groups.
  • Establish and maintain excellent referral links with partner organizations across the region to raise awareness of the project and provide support to clients.
  • Refer clients to other organizations offering support in areas such as debt management, health and wellbeing, employment, and education.
Requirements:
  • Experience of dealing directly with members of the public in a customer-facing role, working with clients who suffer from multiple barriers preventing them from engaging.
  • Experience of delivering advice on energy efficiency and sustainability-related issues.
  • Understanding of the pressures and demands placed on people living in poverty.
  • Knowledge of how to recognize fuel poverty and provide advice and support to customers to address it.
  • Knowledge of partner agencies offering support on wider debt management, health and wellbeing, employment, and education.
  • Ability to work alone and meet funders' targets.
  • Ability to manage own workload.
What We Offer:
  • Salary: £26,862 per annum
  • 27 days annual leave (rising to 32 over 5 years' service) + bank holidays
  • Mainly office-based but some opportunity for working from home
  • A flexible working environment with a range of family-friendly policies
  • 37 hours per week, Monday - Friday, with flexible working arrangements
  • Wide range of professional and personal development training opportunities
  • Attractive pension scheme


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