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Second Line Technical Support Specialist

2 months ago


Aldershot, Hampshire, United Kingdom The Recruitment Lab Full time
2nd Line Support Engineer Windows Server

Our client, a leading IT support and software provider in the South East, is seeking a skilled 2nd Line Support Engineer to join their team based in Aldershot. As a 2nd Line Support Engineer, you will be responsible for delivering high-quality technical support to clients, providing solutions to complex technical issues, and working closely with the 1st Line Support Team to ensure seamless service delivery.

Key Responsibilities:
  • Active Directory management, including permissions, passwords, and account management.
  • Windows Server administration, including various versions and configurations.
  • Office 365 support and maintenance.
  • Windows operating system support, including various versions and configurations.

In return for your expertise, you will receive a competitive salary of 25k-30k per annum, depending on experience. As a successful applicant, you will be expected to be a car driver and capable of commuting to clients when required.

Requirements:
  • Strong technical skills in Windows Server administration, Active Directory, and Office 365.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.