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Retail Store Keyholder

2 months ago

Windsor, United Kingdom Cambridge Satchel Full time
Job Title: Retail Store Keyholder

Cambridge Satchel is seeking a highly motivated and customer-focused Retail Store Keyholder to join our team at our brand-new store in Royal Windsor Station.

Job Summary:

We are looking for a skilled and enthusiastic individual to manage daily store operations, provide exceptional customer service, and maximize retail sales. As a Retail Store Keyholder, you will be responsible for supporting the Management team in driving sales and meeting targets, while maintaining high levels of security and visual standards in store.

Key Responsibilities:

  • Support the Management team in driving sales and maximizing opportunities in the store
  • Carry out opening and closing processes with required
  • Provide exceptional customer service as standard across all areas of the business
  • Maintain excellent housekeeping and visual standards in store
  • Identify current and future customer requirements
  • Support the Managers in the day-to-day running of the store
  • Maintain the reputation of the Cambridge Satchel Brand
  • Be enthusiastic, energetic, and confident at all times
  • Maximize sales, achieve sales targets, and increase profit
  • Constantly develop knowledge of product, new lines, promotions, etc. to assist customers to the best of your ability
  • Carry out repairs, embossing, and care of leather goods on a daily basis
  • Support the London Management team, where required, by supporting stores at multiple sites

Personal Requirements:

  • Be passionate about The Cambridge Satchel Company and product
  • Have exceptional standards of customer service
  • Be a Brand Ambassador in both behaviours and grooming
  • Strong leadership skills
  • Organized and motivated
  • Confident, enthusiastic, and energetic
  • Ability to prioritize and meet deadlines