Freight Forwarding Coordinator

Company Overview

WR Logistics is a leading recruitment partner for the logistics industry, providing permanent and contract jobs across the UK.

Job Summary

We are seeking an experienced Customs Clearance Specialist to join our team in Liverpool. The successful candidate will be responsible for handling customs clearances, documentation, and declarations for imports and exports.

Key Responsibilities

• Manage customs clearance processes for imports and exports
• Ensure accurate and timely preparation of customs documentation and declarations
• Communicate effectively with customs authorities to resolve any issues or discrepancies
• Collaborate with internal teams and external partners to streamline customs operations
• Stay updated on customs regulations and compliance requirements
• Provide guidance and support to colleagues on customs-related matters
• Monitor the systems and process throughout the department & inform Customs Supervisor of any ideas for change
• Ensure all entries, imports and exports, are done within a timely manner - 24 hours of receipt of documents for imports and before the container has loaded for exports
• Report any issues to the Customs Supervisor if they cannot be dealt with by yourself or will take an extended amount of time to complete
• Ensure procedures are followed at all times
• Make sure company standards are followed, and the customer experience is a positive one.

Requirements

• Proven experience as a Customs Operator, Customs Clerk, or a similar role in the logistics industry
• In-depth knowledge of customs regulations, import/export procedures, and freight forwarding
• Strong attention to detail and accuracy in handling customs documentation
• Excellent communication and problem-solving skills
• Ability to work effectively in a fast-paced and deadline-driven environment

Benefits

• Competitive salary
• 25 days holiday + bank holidays
• Friends and family referral bonus
• Enhanced mat and pat leave
• Fund-assisted professional qualifications
• Cycle to work scheme
• Contractual sick pay
• Flexible lunch breaks
• Birthday off
• Long service sabbatical
• Company bonus scheme