Assistant Store Manager

4 weeks ago


Warrington, Warrington, United Kingdom DSW Inc. Full time
Assistant Store Manager Job Description

At DSW Inc., we're seeking a highly skilled and motivated Assistant Store Manager to join our team. As a key member of our store management team, you will be responsible for driving sales growth, improving customer satisfaction, and ensuring seamless store operations.

Key Responsibilities:
  • Elevate the in-store experience by modeling exceptional customer service behaviors and coaching associates to achieve store goals.
  • Ensure customers have a positive experience by maintaining DSW store standards, including daily open/close tasks, store cleaning, and recovery.
  • Supervise leads in planning and executing inventory management activities, including freight receipt, placement, markdowns, and MOOS.
  • Responsible for all omni activities in store, including Charge/Send, BOPIS/BOSTS, and Delivery.
  • Leverage inventory reports to maximize productivity and merchandise presentation on the sales floor.
  • Maintain supply inventory to ensure successful floor moves, markdowns, and fulfillment in stockroom, cashwrap, clearance, and non-sales areas.
  • Support the Store Manager in bringing DSW's Mission, Vision & Strategy to life in the store.
  • Work closely with the Store Manager to understand and follow policy and procedure.
  • Assist the Store Manager in recruiting, interviewing, and onboarding candidates.
  • Support team by training, coaching, directing associates, and communicating development feedback to the management team.
  • Assist the Store Manager in resolving associate relations matters.
  • Participate in the Performance Review process by writing and conducting Associate and Leads performance reviews.
  • Support team in managing payroll and associate timekeeping activities.
Requirements:
  • Minimum 2 years retail experience.
  • Minimum high school graduate or equivalent.
About DSW Inc.

DSW Inc. is one of North America's largest designers, producers, and retailers of footwear and accessories. We operate a portfolio of retail concepts in over 640 locations under the DSW Designer Shoe Warehouse and the shoe co. brands.

We're committed to empowering associates and building strong teams poised to disrupt the retail and footwear landscape through positive change. Join our team and be part of a dynamic and growing company that values learning, development, and community involvement.



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