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Assistant Store Manager

2 months ago


Warrington, Warrington, United Kingdom DSW Inc. Full time
Assistant Store Manager Job Description

At DSW Inc., we're seeking a highly skilled and motivated Assistant Store Manager to join our team. As an Assistant Store Manager, you will play a key role in driving sales and results, while providing a shopping experience that satisfies the functional and emotional shopping experience of our customers.

Key Responsibilities:
  1. Elevate In-Store Experience: Model CEL behaviors, coach associate behaviors to achieve store goals, and respond to customer requests and/or feedback with a high sense of urgency.
  2. Maintain Store Standards: Ensure customers have a positive experience by maintaining DSW store standards, completing daily open/close tasks, and ensuring all tasks are completed related to store cleaning, recovery, and maintenance standards.
  3. Support Sales and Success: Maintain sales floor and stockroom, enable the flow of merchandise to ensure an appealing experience to consumers, and participate in the planning and execution of all inventory management related activities.
  4. Omni Activities: Responsible for all omni activities in store, including Charge/Send, BOPIS/BOSTS, and Delivery.
  5. Inventory Management: Leverage inventory reports to maximize productivity and merchandise presentation on the sales floor, and maintain supply inventory to ensure a successful floor moves, markdowns, and fulfillment in areas of stockroom, cashwrap, clearance, and non-sales areas.
  6. Leadership and Development: Support the Store Manager in bringing DSW's Mission, Vision & Strategy to life in the store, work closely with the Store Manager to understand and follow policy and procedure, and assist in recruiting, interviewing, and onboarding of candidates.
  7. Associate Relations: Assist the Store Manager in resolving associate relations matters, participate in the Performance Review process, and support team in managing payroll and associate timekeeping activities.

Requirements: Minimum 2 years retail experience, high school graduate or equivalent, and proficiency in base computer use, including Microsoft Office.

About DSW Inc.: Designer Brands Inc. is one of North America's largest designers, producers, and retailers of footwear and accessories, operating a portfolio of retail concepts in more than 640 locations under the DSW Designer Shoe Warehouse and the shoe co. brands.