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Assistant Store Manager
2 months ago
At DSW Inc., we're seeking a highly skilled and motivated Assistant Store Manager to join our team. As an Assistant Store Manager, you will play a key role in driving sales and results, while providing a shopping experience that satisfies the functional and emotional shopping experience of our customers.
Key Responsibilities:- Elevate In-Store Experience: Model CEL behaviors, coach associate behaviors to achieve store goals, and respond to customer requests and/or feedback with a high sense of urgency.
- Maintain Store Standards: Ensure customers have a positive experience by maintaining DSW store standards, completing daily open/close tasks, and ensuring all tasks are completed related to store cleaning, recovery, and maintenance standards.
- Support Sales and Success: Maintain sales floor and stockroom, enable the flow of merchandise to ensure an appealing experience to consumers, and participate in the planning and execution of all inventory management related activities.
- Omni Activities: Responsible for all omni activities in store, including Charge/Send, BOPIS/BOSTS, and Delivery.
- Inventory Management: Leverage inventory reports to maximize productivity and merchandise presentation on the sales floor, and maintain supply inventory to ensure a successful floor moves, markdowns, and fulfillment in areas of stockroom, cashwrap, clearance, and non-sales areas.
- Leadership and Development: Support the Store Manager in bringing DSW's Mission, Vision & Strategy to life in the store, work closely with the Store Manager to understand and follow policy and procedure, and assist in recruiting, interviewing, and onboarding of candidates.
- Associate Relations: Assist the Store Manager in resolving associate relations matters, participate in the Performance Review process, and support team in managing payroll and associate timekeeping activities.
Requirements: Minimum 2 years retail experience, high school graduate or equivalent, and proficiency in base computer use, including Microsoft Office.
About DSW Inc.: Designer Brands Inc. is one of North America's largest designers, producers, and retailers of footwear and accessories, operating a portfolio of retail concepts in more than 640 locations under the DSW Designer Shoe Warehouse and the shoe co. brands.