Travel Consultant
2 weeks ago
About the Role:
The Travel Consultant role is an exciting opportunity to make a difference in the lives of our customers and communities. As a key member of our Travel team, you will be responsible for creating unforgettable travel experiences for our customers.
Working in a fast-paced and sales-focused environment, you will be part of a motivated and friendly team that is passionate about delivering exceptional customer service. Your primary task will be to establish the travel needs of our customers and deliver the right products, packages, and destinations to make their vision a reality.
Your Key Responsibilities:
- Organize travel packages for customers from start to end, including arranging flights, insurance, accommodation, and extras to ensure a smooth holiday experience.
- Manage customers' holiday administration, including collecting and processing payments.
- Help drive business through marketing initiatives and events to build and maintain relationships with customers.
- Maintain accurate records, financial records, and order merchandise as required.
- Contribute to the day-to-day operation of the branch and support colleagues as needed.
About You:
We are looking for a real people person who can offer exceptional customer service and a genuine passion for travel. You will need to be enthusiastic, confident, and positive in your approach to work. You should also be sales-focused, with excellent communication skills and the ability to work efficiently as part of a diverse team.
Benefits:
This is a great opportunity to develop your travel career and make a difference in the lives of our customers and communities. As a member of the Lincolnshire Co-op team, you will enjoy a range of benefits, including:
- Up to 30 days annual leave (pro-rata) including bank holidays.
- Pension scheme with up to 12% employer contributions.
- Generous colleague discount rates across our family of businesses.
- Annual discretionary colleague bonus to reward your hard work.
- Free tea and coffee provisions for all colleagues during rest breaks at work.
- Wellbeing initiatives and community engagement opportunities.
- Opportunities to travel to new destinations and experience them firsthand.
As a Travel Consultant, you will also qualify for our profit share incentive scheme, earning commission on everything that is sold. This is in addition to incentive earning opportunities with key suppliers throughout the year.
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