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Planning Assistant

2 months ago

Witney, Oxfordshire, United Kingdom West Oxfordshire District Council Full time
About the Role

We are seeking a highly motivated and enthusiastic Planning Assistant to join our team at West Oxfordshire District Council. As a Planning Assistant, you will play a key role in supporting the planning service, handling a caseload of planning applications, and engaging with applicants and other interested parties.

Key Responsibilities
  • Handle a caseload of planning applications, including dealing with related appeals and enforcement cases
  • Engage with applicants and other interested parties on a day-to-day basis
  • Deliver excellent customer service and high-quality development
  • Work individually and as part of a team to achieve goals and objectives
Requirements
  • A minimum of 5 qualifications equivalent to NVQ level 2 or GCSE at Grade C/4 or above, including Maths and English
  • Ability to build customer relationships and resolve routine issues by negotiation
  • Experience in assessing routine situations and carrying out inspections if required
  • Ability to remain calm and confident when dealing with challenging customers and environments
What We Offer
  • Agile working, allowing a mix of home and office working
  • Flexible working arrangements, depending on the role
  • 26 days paid annual leave (pro rata if part-time) plus bank holidays, increasing to 29 days after five years' service and 32 days after 10 years' continuous service
  • Extra two volunteering days a year for a charity of your choice
  • Health cash plan, providing cash back on health, dental, and eye care
  • Generous contributory local government pension scheme
  • Employee Assistance Programme, providing positive, preventative, and supportive advice and counselling
  • Cycle to work scheme and salary sacrifice car lease scheme with tax and NI savings
  • Generous sickness cover above statutory entitlements
How to Apply

If you are a motivated and enthusiastic individual with a passion for planning, please email your CV and supporting statement detailing how you meet the criteria above to join- or contact the recruitment team on .