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Regional Operations Manager

2 months ago


South West, United Kingdom Leisure People Full time

Position Overview:

We are seeking a Designate General Manager for the South Coast/South West region, offering a competitive salary of £45,000 to £55,000 plus a £5,600 car allowance and performance-related bonuses.

About the Company:

As one of the largest and most successful gaming groups in the UK, we are dedicated to delivering exceptional experiences in the leisure and entertainment sector. This is an exciting opportunity to be part of a dynamic and fast-paced environment.

Key Responsibilities:

  • Deliver outstanding customer experiences, positioning the venue as the preferred destination.
  • Foster a culture of inclusivity, trust, and high performance through effective communication.
  • Mentor and develop team members, creating tailored development plans to unlock their potential.
  • Analyze customer feedback and engagement to drive improvements.
  • Collaborate with central functions to implement proactive sales strategies.
  • Design and execute innovative events and experiences for diverse customer segments.
  • Enhance financial performance across gaming and food and beverage operations.
  • Ensure compliance with health and safety regulations and industry best practices.
  • Promote responsible gambling as a core value within the casino culture.

Candidate Requirements:

  • Proven success in achieving commercial results in a service-oriented business.
  • Demonstrated energy, drive, and passion in leadership.
  • Ability to lead change and influence stakeholders at all levels.
  • Creative thinker with a focus on continuous improvement and innovation.

Compensation and Benefits:

The successful candidate will receive a competitive salary along with a bonus potential of £10,000 to £20,000. Additional benefits include private medical insurance, a pension contribution of up to 10%, life assurance, and 33 days of annual leave.

We look forward to welcoming a passionate leader who is committed to excellence in the gaming and entertainment industry.