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Japanese Language Customer Service Representative

2 months ago

Wokingham, Wokingham, United Kingdom Mulberry Recruitment Full time
Customer Service Agent - Japanese Language

We are seeking a highly skilled Customer Service Agent with proficiency in Japanese to join our team. As a Customer Service Agent, you will be responsible for providing exceptional customer service to clients via email and phone.

Key Responsibilities:

  • Manage customer relationships and respond to inquiries in a timely and efficient manner
  • Work collaboratively with colleagues to achieve campaign goals
  • Utilize Microsoft Office packages, specifically Outlook, to manage communication and data
  • Liaise with customers to coordinate project activities
  • Apply problem-solving skills and common sense to resolve customer issues

Requirements:

  • Previous experience in a customer service role
  • Calm and patient demeanor
  • Proficiency in Microsoft Office packages, particularly Outlook
  • Excellent communication and interpersonal skills
  • Strong work ethic and ability to meet deadlines

About the Role:

This is a temporary position with a salary of £12.50-£13.50 per hour, plus holiday pay. The role is home-based and requires a strong ability to work independently. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply.