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School Catering Operations Manager
4 weeks ago
We are seeking an experienced and passionate Unit Manager to join our team at Chartwells, the leading provider of catering and support services to the education sector. As a Unit Manager, you will be responsible for overseeing all catering and service operations for Chartwells on a part-time basis, contracted to 26.5 hours per week.
Key Responsibilities- Prepare and serve delicious food to the highest standards, ensuring exceptional customer service and a positive dining experience for students and staff.
- Supervise and lead a team of culinary and service staff, providing guidance and support to ensure seamless operations and high-quality service delivery.
- Oversee the efficiency of all in-unit catering operations, including inventory management, budget monitoring, and implementing action plans to drive sales and improve customer satisfaction.
- Communicate effectively with your line manager to monitor key performance indicators (KPIs) and targets, ensuring alignment with company objectives.
- Represent Compass Group UK&I and maintain a positive brand image, promoting the company's values and mission.
- Identify opportunities for new food or service concepts to drive sales and improve customer engagement.
- Liaise with customers and internal stakeholders to ensure seamless communication and exceptional service delivery.
- Support and train team members, leading by example to ensure everyone can excel in their role.
- Implement and review Health & Safety standards to ensure compliance across all catering and service teams.
- Minimum of two years of catering experience, preferably in a similar role.
- Experience managing teams in a similar role, with a proven track record of success.
- NVQ Level 1 & 2 or City & Guilds 706/1 and 2 qualification.
- Basic Food Hygiene certificate.
- Excellent communication and organisational skills, with the ability to work effectively in a fast-paced environment.
- Ambitious and motivated individual, always looking to upskill and develop their career.
Chartwells is part of Compass Group UK&I, the leading provider of catering and support services to the education sector. We are committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check.
We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive because diversity is our strength.
