School Catering Operations Manager

3 weeks ago


Grimsby, North East Lincolnshire, United Kingdom Chartwells - Schools Full time
About the Role

We are seeking an experienced and passionate Unit Manager to join our team at Chartwells - Schools. As a key member of our operations team, you will be responsible for overseeing the delivery of exceptional food and customer service to our clients in the education sector.

Key Responsibilities
  • Lead and manage a team of culinary and service staff to ensure the highest standards of food quality and customer service.
  • Develop and implement action plans to drive sales and improve operational efficiency.
  • Monitor and manage budgets, inventories, and KPIs to ensure compliance with company standards.
  • Represent Compass Group UK&I and maintain a positive brand image in the education sector.
  • Identify opportunities for new food or service concepts to drive sales and improve customer satisfaction.
  • Liaise with customers and internal stakeholders to ensure seamless communication and delivery of services.
  • Support and train team members to ensure they have the skills and knowledge to excel in their roles.
  • Implement and review Health & Safety standards to ensure compliance across all catering and service teams.
Requirements
  • Minimum of two years of catering experience, preferably in a similar role.
  • Experience managing teams in a fast-paced environment.
  • NVQ Level 1 & 2 or City & Guilds 706/1 and 2 qualification.
  • Basic Food Hygiene certificate.
  • Excellent communication and organisational skills.
  • Ambitious and motivated individual with a passion for great-tasting food and exceptional customer service.
About Chartwells - Schools

Chartwells - Schools is the leading provider of catering and support services to the education sector. We are committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.

We are committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check.



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