Project Coordinator

1 month ago

Bletchley, Milton Keynes, United Kingdom Celestra Full time
About Celestra

Celestra is a dynamic and successful company delivering IT services nationally to top brands in the hospitality and retail industries. We build strong, long-term partnerships by becoming an extension of our clients' teams and helping them achieve digital visions.

Job Summary

The Project Coordinator is the primary point of contact for day-to-day customer and supplier interactions. This role involves establishing excellent relationships with contractors, shopfitters, electricians, cablers, and suppliers to ensure successful project delivery. Key responsibilities include working closely with the Project Manager to prepare comprehensive action plans, coordinating tasks, and performing administrative duties.

Key Responsibilities
  • Ensure customer/hardware orders are processed according to company procedures.
  • Allocate engineering resources for customer tasks, ranging from field activities to logistical requests.
  • Ensure Celestra's internal systems (Kronus, CMS) are up-to-date for accurate project scheduling.
  • Work cohesively with the Project Administrator to complete documentation uploads.
  • Create templates for delivery tasks for the Project Administrator to update.
  • Effectively communicate with clients and Project Managers to resolve minor issues and escalate as necessary.
  • Ensure accurate invoicing information is available for billing.
  • Communicate with field resources regarding job scales, instructions, closures, and costings.
  • Perform administrative tasks, including daily/weekly reporting and other ad-hoc tasks.
  • Create quotations from set fees for project tasks.
  • Adhere to Project Management principles within Celestra's guidelines and processes.
Requirements
  • Proven experience in customer service/office administration.
  • Understanding of Project Management principles, including risks, issues, and change control (desirable).
  • Excellent organisational skills in a multi-tasking environment.
  • Ability to work efficiently and complete documentation accurately.
  • IT literacy, including MS Office Package and system management experience.
  • Decisive, tenacious, and committed.
  • Willing to learn and adapt, taking ownership of tasks.
  • Attention to detail.
  • Ability to communicate at different levels of stakeholder.
What We Offer
  • Salary up to £25k.
  • 23 Days Holiday.
  • Pension, Private Medical Scheme.
  • Flu vaccinations.
  • Company bonus scheme.
  • Team Hug every month, with opportunities for Star of the Month awards.
  • Benefits portal offering discounts on retail, hospitality, cinema, flights, and more.
  • Cycle to work scheme.
  • Modern Offices with amenities, including a pool table, tennis table, and on-site pub garden.
  • Charity events & Team parties.
  • Fresh fruit deliveries every Monday & Wednesday.
  • Selection of cereals & toasts and onsite snack shop.
  • Coffee van every morning at 9 am with hot and cold food and beverages.

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