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IT Support Specialist

2 months ago

Bedford, Bedford, United Kingdom DMS Full time

About DMS

DMS is a leading provider of IT services, dedicated to delivering exceptional support to our clients. We are seeking an experienced IT Support Technician to join our team, providing remote and onsite support to our clients.

Key Responsibilities

  • Provide technical support for Microsoft 365, desktop operating systems, office applications, and network infrastructure.
  • Administer and troubleshoot Azure AD, Active Directory, and Windows Server operating systems.
  • Assist with network troubleshooting, email security solutions, and wireless connectivity.
  • Collaborate with the team to resolve technical issues and improve overall system performance.

Requirements

  • Previous IT tech support experience, preferably in a similar role.
  • Strong knowledge of Microsoft 365, desktop operating systems, and office applications.
  • Experience with Azure AD, Active Directory, and Windows Server operating systems.
  • Good understanding of network management, security, and configuration.
  • Excellent communication and problem-solving skills.

What We Offer

  • A competitive salary and benefits package, including pension, sick pay, and on-site parking.
  • Opportunities for continual professional development and growth within the company.
  • A dynamic and supportive work environment, with a team of experienced professionals.