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Facilities Coordinator

2 months ago


Redhill, Surrey, United Kingdom Reed Full time
About the Role

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Reed. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the smooth day-to-day operation of our facilities.

Key Responsibilities
  • Customer Correspondence: Manage customer correspondence in a professional and timely manner, ensuring all interactions are clear and concise.
  • Task Management: Prioritize and manage multiple tasks simultaneously, meeting deadlines and ensuring all work is completed to a high standard.
  • Scheduling: Schedule engineers effectively, guaranteeing they have a full workload each day and ensuring efficient use of resources.
  • Database Management: Maintain and update the client database daily, ensuring accuracy and completeness.
  • Communication: Communicate effectively with all levels of the organization, providing excellent customer service and ensuring a positive experience for our clients.
Requirements
  • Administrative Experience: Proven experience in an administrative role with a strong focus on customer service.
  • Communication Skills: Effective written and verbal communication skills, with the ability to respond quickly and manage time effectively.
  • Organizational Skills: Strong prioritization and organizational skills, with the ability to multitask and adapt to a fast-paced work environment.
  • Teamwork: A team player with a polite and professional demeanor, able to work effectively in a collaborative environment.