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Retail Deputy Manager

2 months ago

Cheltenham, Gloucestershire, United Kingdom The Works Full time

About the Role

We are seeking a highly motivated and experienced Retail Deputy Manager to join our team at The Works. As a key member of our store leadership team, you will play a vital role in driving sales, improving customer experience, and leading a high-performing team.

Key Responsibilities

  • Assume responsibility for the store in the absence of the Store Manager, ensuring seamless day-to-day operations and achieving commercial targets.
  • Lead by example, inspiring and motivating your team to deliver exceptional customer service, drive sales growth, and maintain high store standards.
  • Develop and implement effective strategies to improve customer engagement, increase sales, and enhance the overall shopping experience.
  • Collaborate with the Store Manager to set and achieve sales targets, manage stock levels, and optimize store layouts.
  • Provide coaching and development opportunities to team members, helping them to reach their full potential and achieve career goals.
  • Work closely with the Store Manager to identify areas for improvement and implement changes to drive business growth and excellence.

Requirements

  • Proven experience as a Retail Deputy Manager or similar role, with a strong track record of driving sales growth and improving customer experience.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a high-performing team.
  • Strong commercial acumen, with a deep understanding of retail operations and the ability to analyze data to inform business decisions.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Flexibility to work a variety of shifts, including evenings and weekends, as required.

What We Offer

  • A competitive salary and benefits package, including a 25% colleague discount and access to exclusive online discounts.
  • Ongoing training and development opportunities, including our Can-Do Academy and Wagestream.
  • A supportive and inclusive work environment, with a focus on diversity, equity, and inclusion.
  • The opportunity to work for a dynamic and innovative company, with a strong commitment to customer satisfaction and employee well-being.