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Meetings and Events Specialist
2 months ago
Position: Cluster Meetings & Events Executive
Contract Type: Full-time
Location: MHDV
We are seeking a dedicated Cluster Meetings & Events Executive to become an integral part of our team, focusing on enhancing our meetings and events strategy. In this role, you will manage high-value inquiries that encompass a variety of events, including product launches, corporate meetings, large-scale conferences, social gatherings, and weddings. This position offers a dynamic and diverse workload within a supportive team environment.
Reporting Structure: You will report directly to the Cluster Meetings & Events Manager. Your primary responsibilities will include efficiently managing inquiries, securing event contracts, and ensuring a comprehensive understanding of our offerings to facilitate a seamless customer experience from initial contact to event execution, including final detail coordination.
Key Responsibilities:
- Manage inquiries for meetings, private events, and weddings
- Enhance occupancy and revenue for our meeting facilities
- Boost bedroom occupancy for MICE inquiries associated with group bookings
- Adhere to standard operating procedures, ensuring best practices are followed
- Maintain a high level of attention to detail when preparing proposals and function sheets for operational teams
- Build and nurture relationships with potential clients through a consultative sales approach
- Ensure timely receipt of deposits and final payments in accordance with brand standards
- Conduct client site visits confidently during their decision-making process
- Assist the Cluster Meetings & Events Manager with additional tasks as needed
Ideal Candidate Profile:
- Excellent verbal and written communication skills
- Effective time and resource management
- Ability to prioritize tasks and see them through to completion
- Proactive and self-motivated
- Strong drive and enthusiasm for sales
- Confidence in presenting ideas
- Capability to manage multiple tasks simultaneously