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Global Freight Operations Manager
2 months ago
Job Title: Global Freight Operations Manager
Location: Coleshill
Salary: Competitive Package
Working Hours: Mon-Fri 9.00am to 18.00pm
Job Summary:
We are seeking an experienced Freight Logistics Manager to lead our international shipping and distribution efforts. As a key member of our team, you will be responsible for ensuring the efficient operation of our freight operations and maintaining high levels of customer satisfaction.
Main Responsibilities:
- Lead and develop the freight operations team, including recruitment, induction, performance reviews, and disciplinary actions as needed.
- Manage all freight transactions from start to finish, ensuring compliance with credit policies and maintaining effective relationships within the team and across the business.
- Oversee ocean shipments, ensuring adherence to Customs Regulations, Dangerous Goods, and Insurance rules, and providing advice to customers as needed.
- Handle incoming inquiries, collect necessary information, and ensure bookings are processed accurately and efficiently.
- Maintain accurate and up-to-date documentation, records, and systems, and ensure all job functions are delivered to the highest quality and efficiency.
Requirements:
- At least 2 years of experience in a similar role.
- Strong knowledge of the import and export market.
- Extensive experience with customs procedures and documentation.
- Effective communication skills, both verbal and written, for building customer relationships.
- Flexibility and adaptability to changing circumstances.
- Proficiency in MS Word, Excel, PowerPoint, and Outlook.
- Broad experience in ocean, air, and freight forwarding.
- Experience managing a small team.
Benefits:
- Comprehensive training and professional development.
- Exciting career growth in an expanding company.
- A supportive and collaborative work environment.
- 22 days holiday plus bank holidays.
- Onsite gym access, secure parking, and company pension.
