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Animal Care Associate
3 months ago
As a vital member of our retail environment, you will play a key role in ensuring our clientele enjoys an exceptional experience that distinguishes us from competitors and fosters customer loyalty towards our esteemed brands.
Our Store Associates are essential to our operational success.
They are tasked with consistently surpassing customer expectations, maintaining exemplary operational standards, and nurturing robust relationships with both customers and team members.
Candidate Profile- Individuals who are enthusiastic about providing outstanding service.
- Availability for weekend shifts - A minimum contract of 8 hours will be offered.
- Previous experience in a customer-facing role is preferred but not mandatory; we are committed to providing comprehensive training.
We seek individuals who have a genuine passion for pets and a commitment to their community, those who take the time to greet a passing dog or engage with a friendly cat.
People who recognize the significance of pets in the lives of their owners and aspire to help us cultivate a warm, secure, and inviting atmosphere for pet enthusiasts at a local level.
Our workplace culture is welcoming and inclusive. Each team is distinct, as we embrace diversity and encourage everyone to express their true selves.
If you resonate with our belief that together 'we're better with pets', we would love to hear from you, regardless of your background or circumstances.
Employee BenefitsWe acknowledge and reward our store personnel in meaningful ways.
Here are some of the benefits that may be available to you:
- A discretionary annual bonus scheme accessible to all hourly paid store personnel.
Paid Time Off:
All employees will receive a minimum of 28 days of paid annual leave, increasing to 33 days after two years of service.
- Celebratory gifts and events for service anniversaries.
- Additional days off for significant occasions, such as birthdays.
- 20% discount for all Pets at Home Group brands within our stores, including Pets Grooming and Vets for Pets, as well as online. Enjoy a 30% discount on our own brand products.
- Access to a benefits platform offering various discounts with other retailers.
- A complimentary and confidential Employee Assistance Programme (EAP).
- Life Assurance coverage for all employees.
Please be aware that we may close a vacancy prior to the stated closing date due to a high volume of applications.
It is crucial for our team to manage application levels while ensuring a positive experience for all candidates.
"Pets perceive people without bias or discrimination. We draw inspiration from pets and value diversity in all its forms. Our goal is to reflect the diversity of the communities we serve, and every employee can contribute to this mission. We encourage our staff to be authentic, so even if your skills and experience do not perfectly align, if you believe you can make a unique contribution through your values and behaviors, we want to hear from you."
