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Sales and Customer Service Representative

2 months ago

Morpeth, Northumberland, United Kingdom MKM Building Supplies Full time
Internal Sales Assistant

We are seeking a highly motivated and customer-focused Internal Sales Assistant to join our team at MKM Building Supplies. As a key member of our sales team, you will play a vital role in providing exceptional customer service and driving sales growth.

Key Responsibilities:
  • Build and maintain strong relationships with customers to understand their needs and provide tailored solutions.
  • Work closely with the sales team to maximize sales and achieve targets.
  • Provide quotations to customers, follow up on sales leads, and proactively develop sales opportunities.
  • Support the sales team with administrative tasks, such as data entry and report generation.
Requirements:
  • Previous sales experience in a similar role within a builder's merchant environment is essential.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong product knowledge of building materials and a willingness to learn and develop skills.
  • Ability to work in a fast-paced environment and meet sales targets.
What We Offer:
  • Competitive salary package and performance-related bonus.
  • Contributory pension scheme and financial planning support.
  • Perkbox discounts and free parking.
  • Enhanced maternity/paternity pay and mental health support.

At MKM Building Supplies, we pride ourselves on being a leading independent builders' merchant in the UK. We have a strong commitment to attracting, recruiting, retaining, promoting, and supporting a diverse mix of colleagues who create a sense of belonging to the 'MKM family' for everyone. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.