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Management Team Member

2 months ago

Exeter, Devon, United Kingdom Moto Full time

Job Summary:

We are seeking a highly motivated and experienced Management Team Member to join our team at Moto. As a Management Team Member, you will be responsible for leading your teams to achieve and deliver excellent brand standards and customer service.

Key Responsibilities:

  • Lead your teams to achieve and deliver excellent brand standards and customer service
  • Maximise profit by driving sales and controlling costs
  • Process stock counts and orders
  • Partner with the Store Manager in setting targets for the team to achieve
  • Provide coaching and feedback to Team Members, identifying training needs where needed
  • Take ownership of customer feedback, responding appropriately in a timely manner
  • Support the team with preparing food and refreshments

Requirements:

  • Previous experience of leading or supervising a team highly desirable
  • Passion for delivering a memorable customer experience
  • Great communication skills and be comfortable making decisions
  • Ability to work on own initiative and make reasoned decisions under pressure

About Us:

Moto is a leading provider of motorway services and retail solutions. We are committed to delivering exceptional customer experiences and providing a supportive and inclusive work environment for our Team Members.