Duty Manager Lead

4 weeks ago


Birmingham, Birmingham, United Kingdom SSP Full time
About the Role

We are seeking a highly motivated and experienced Duty Manager to join our dynamic team at SSP. As a Duty Manager, you will be responsible for leading by example in a fast-paced environment, driving excellence in customer service and fostering a positive work culture.

Key Responsibilities
  • Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations.
  • Guide and support colleagues, maintaining a safe working and dining environment.
  • Coordinate team efforts, overseeing unit operations and ensuring operational excellence.
  • Focus on operational efficiency, staying informed about unit performance and championing improvements.
  • Recognise and celebrate exceptional service within the team, leading by example and promoting inclusivity and motivation.
What We Offer
  • Competitive pay rates and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • Access to award-winning training and development programs.
  • A range of employee discounts and perks.
Requirements
  • At least 1 year experience working as a supervisor in hospitality or retail role.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.

If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we would love to hear from you.


  • Duty Manager Lead

    6 days ago


    Birmingham, Birmingham, United Kingdom SSP Full time

    Role OverviewWe are seeking a dynamic Duty Manager to join our team at SSP. As a Duty Manager, you will be responsible for creating a clean and welcoming atmosphere that surpasses customer expectations. You will guide and support your colleagues, maintaining a safe working and dining environment, and be the go-to person for day-to-day queries.Key...

  • Duty Manager Lead

    2 weeks ago


    Birmingham, Birmingham, United Kingdom SSP Full time

    About the RoleThe Duty Manager will be responsible for creating a welcoming atmosphere that exceeds customer expectations in a high-volume environment. In this role, you will guide and support your colleagues, ensuring a safe working and dining environment.Key ResponsibilitiesCoordinate team efforts to achieve operational excellenceFocus on operational...

  • Duty Manager

    2 weeks ago


    Birmingham, Birmingham, United Kingdom SSP Group Full time

    About the Duty Manager RoleAt SSP Group, we're seeking a talented Duty Manager to join our team. As a Duty Manager, you'll play a key role in creating a clean, welcoming atmosphere that exceeds customer expectations.Key Responsibilities:Take charge of creating a positive customer experience, consistently aiming to improve serviceGuide and support colleagues,...

  • Duty Manager Lead

    4 weeks ago


    Birmingham, Birmingham, United Kingdom SSP Full time

    About the RoleWe are seeking a highly motivated and experienced Duty Manager to join our dynamic team at SSP. As a key member of our operations team, you will be responsible for creating a clean, welcoming atmosphere that surpasses customer expectations.Key ResponsibilitiesLead by example in a fast-paced environment, driving excellence in customer...

  • Duty Manager

    3 weeks ago


    Birmingham, Birmingham, United Kingdom SSP Full time

    Job Title: Duty ManagerJob Summary:We are seeking a highly skilled Duty Manager to join our team at SSP. As a Duty Manager, you will be responsible for leading a team of staff and ensuring that our customers receive exceptional service.Key Responsibilities:Lead a team of staff to deliver excellent customer serviceManage the day-to-day operations of the...

  • Duty Manager

    4 weeks ago


    Birmingham, Birmingham, United Kingdom SSP Group Full time

    About the RoleDuty Manager/Team Leader at SSP GroupPay rate £12.63 per hour. You will earn an extra £1.50 per hour for hours worked between midnight and 6am, bringing your rate of pay to £14.13 per hourShift pattern: between 02:00 am - 11:00 pm including weekendsWe are seeking an Experienced Duty Manager/Team Leader to join our team at SSP Group. As a...

  • Duty Manager

    1 month ago


    Birmingham, Birmingham, United Kingdom SSP Group Full time

    About the RoleDuty Manager/Team Leader at SSP GroupPay rate £12.63 per hour. You will earn an extra £1.50 per hour for hours worked between midnight and 6am, bringing your rate of pay to £14.13 per hourShift pattern: between 02:00 am - 11:00 pm including weekendsWe are seeking an Experienced Duty Manager/Team Leader to join our team at SSP Group. As a...

  • Duty Manager

    2 weeks ago


    Birmingham, Birmingham, United Kingdom SSP Full time

    About the Role:The Duty Manager position at SSP is a pivotal role that demands leadership, communication, and operational efficiency. As a supervisor with at least one year of experience in a high-volume hospitality or retail environment, you will be responsible for creating a welcoming atmosphere that consistently surpasses customer expectations.Key...

  • Duty Manager

    3 weeks ago


    Birmingham, Birmingham, United Kingdom SSP Group Full time

    Unlock Your Potential as a Duty Manager with SSP GroupAt SSP Group, we're seeking a highly skilled and motivated Duty Manager to join our dynamic team. As a key member of our operations team, you'll be responsible for creating a clean, welcoming atmosphere that surpasses customer expectations.Key Responsibilities:Take charge of creating a clean, welcoming...

  • Duty Manager

    4 weeks ago


    Birmingham, Birmingham, United Kingdom SSP Full time

    Job Description:As a Duty Manager at SSP, you will be responsible for leading a team of customer-facing staff to deliver exceptional service and quality food and beverage experiences to our customers. You will work closely with the management team to ensure that all aspects of the business are running smoothly and efficiently.Key Responsibilities:Lead a team...

  • Duty Manager

    2 months ago


    Birmingham, Birmingham, United Kingdom Miller & Carter Full time

    About Miller & CarterWe're the home of the masters of steak, where we take pride in serving picture-perfect steaks, butchered, aged, and cooked to perfection. Our unique Steak School and industry-leading accreditation set us apart from the rest.What We OfferFlexible shifts to fit around your life33% discount across all our brands20% discount for up to 5...

  • Duty Manager

    2 months ago


    Birmingham, Birmingham, United Kingdom Miller & Carter Full time

    About Miller & CarterWe're the home of the masters of steak, where we take pride in serving picture-perfect steaks, butchered, aged, and cooked to perfection. Our unique Steak School and industry-leading accreditation set us apart from the rest.What We OfferFlexible shifts to fit around your life33% discount across all our brands20% discount for up to 5...


  • Birmingham, Birmingham, United Kingdom Premier Inn Limited Full time

    We're seeking a Duty Manager at our Jersey St Helier (Bath Street) Premier Inn location, working 38 hours a week with a competitive hourly rate of up to £15.60.Premier Inn Benefits:Enjoy up to 60% off Premier Inn rooms.Take 25% off meals in all Whitbread Restaurants.What You'll Get:Pension and saving schemes.Discounts on shops, utility bills, travel, cinema...

  • Duty Manager

    3 weeks ago


    Birmingham, Birmingham, United Kingdom Arena Racing Company Full time

    At Arena Racing Company, we are seeking a highly skilled Duty Manager to oversee the operational elements of our race days and non-racing events. The successful candidate will be responsible for ensuring the site is consistently presented and maintained to a high standard through management of the maintenance and cleaning team.The Duty Manager will work...

  • Duty Manager

    4 weeks ago


    Birmingham, Birmingham, United Kingdom Places Leisure Full time

    About the RoleWe are seeking a highly motivated and experienced Duty Manager to join our team at Places Leisure. As a key member of our management team, you will be responsible for the day-to-day operations of our leisure centre, ensuring that our customers receive an exceptional experience.As a Duty Manager, you will be responsible for managing a large...


  • Birmingham, Birmingham, United Kingdom SSP Group Full time

    About the RoleAmbitious and Experienced Duty Manager/Team Leader sought for a dynamic role at Starbucks at Birmingham International Airport.Key Responsibilities:Lead a team of baristas and provide exceptional customer serviceManage store operations, including inventory, scheduling, and cash handlingDevelop and implement sales strategies to drive revenue...

  • Duty Manager

    3 weeks ago


    Birmingham, Birmingham, United Kingdom SSP Group Full time

    Unlock Your Potential as a Duty Manager / Team LeaderAt SSP Group, we're seeking a highly skilled and motivated Duty Manager / Team Leader to join our dynamic team. As a key member of our operations team, you'll be responsible for creating a clean, welcoming atmosphere that surpasses customer expectations.Key Responsibilities:Take charge of creating a clean,...


  • Birmingham, Birmingham, United Kingdom SSP Group Full time

    About the RoleExperienced Duty Manager/Team LeaderWe are seeking a skilled and motivated Duty Manager/Team Leader to join our team at Starbucks, Birmingham International Airport. As a key member of our team, you will be responsible for leading a team of baristas and ensuring exceptional customer service.Key Responsibilities:Lead a team of baristas to deliver...

  • Duty Manager

    3 weeks ago


    Birmingham, Birmingham, United Kingdom Arena Racing Company Full time

    About the Role:The Duty Manager will be responsible for the smooth running of the site during race meetings and non-racing events, ensuring that the site is consistently presented and maintained to a high standard.Key responsibilities include managing the operational elements of a race day, overseeing the maintenance and cleaning team, and ensuring that all...

  • Duty Manager

    3 weeks ago


    Birmingham, Birmingham, United Kingdom Miller & Carter Full time

    No CV? No Problem!We've made our application process mobile-friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you.As Duty Manager at Miller and Carter, you'll work alongside the General Manager to lead your team to success. You'll oversee all areas of the business, ensuring guests receive an...