Fashion Stylist

3 weeks ago

York, York City, United Kingdom AllSaints Full time
About the Role

We are seeking a highly motivated and fashion-conscious individual to join our team as a Stylist at our Fenwicks York concession. As a Stylist, you will be the face of our brand, providing exceptional customer service and styling expertise to our customers.

Key Responsibilities
  • Style our customers in our latest collections, sharing your detailed product knowledge and providing them with an exceptional brand experience.
  • Maintain the store's aesthetic, ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times.
  • Handle and respond to first-line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system.
  • Empower customers to make service decisions to resolve their issues while retaining their loyalty and trust.
  • Work as one team with the same goal, supporting and observing peers, seeking feedback to support growth and development.
What We Stand For
  • The Customer is the Boss - We work as one proud team to get the best for our customers.
  • One Team - We are joined up and encourage others to share their ideas.
  • We Do What We Say We Will - We know our goals, and we work with clear outcomes in mind.
  • We Are Responsible - We are self-aware, understand the impact we have on others, and are positive about the future.
Benefits
  • A generous wardrobe allowance so that you can wear our beautiful clothes to work each day.
  • Potential to earn more from our team commission scheme.
  • We are a disability-committed certified employer.
  • Employee discount for you to spend with family and friends.
  • Up to 2 years' service - 33 days (25 days + bank holidays).
  • Over 2 years' service - 36 days (28 days + bank holidays).
  • Access to dental cash plan & free virtual GP appointments through Aviva.
  • UNUM employee assistance helpline.
  • Life assurance cover.
  • Access to discounted gym membership and corporate discounts.
  • Free, confidential, wellbeing and lifestyle support with Retail Trust.
  • Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause).
  • Health days for you to use either for physical or mental wellness.
  • Dedicated mental health support from our mental health first aiders.
  • Eye care vouchers, season ticket loans, and much more.

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