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IT Training Coordinator
2 months ago
Company Overview: Hays Technology is a leading organization in the sector, specializing in the production of newsprint and corrugated base paper derived from 100% recycled materials, alongside corrugated cardboard packaging solutions.
Site Information: The UK facility is renowned for its production of graphic papers and is equipped with one of the largest and most advanced newsprint machines globally. This location also features a recycling division dedicated to sourcing necessary waste paper and providing collection and recycling services for both public and commercial sectors.
Role Overview: As an IT Training Coordinator, you will deliver both local and remote IT support as part of a global team. Your responsibilities will include managing reactive ticket-based support for users and broader IT systems, as well as participating in project initiatives within a larger project team.
Key Responsibilities:
- System administration for Windows servers and desktops, including MS Active Directory, VMWare, DNS/DHCP, and networking hardware.
- Providing IT support applications, desktop assistance, and managing Office 365 and Citrix environments.
- Ensuring a solid understanding of IT security principles, including firewall configurations, VPNs, and DNS management.
- Managing networking protocols such as TCP/IP, firewalls, routing, switch management, and Virtual LANs.
- Configuring, setting up, and overseeing network devices, including routers, switches, and Wi-Fi equipment.
- Gaining exposure to operational technology and industrial control interfaces and hardware.
Benefits:
- Annual leave of 25 days plus bank holidays, increasing by one day every three years, up to a maximum of 30 days.
- Private healthcare coverage.
- Life insurance benefits.
- Salary sacrifice pension scheme with a 4% employer contribution and a minimum of 4% employee contribution.
- Salary sacrifice options for a Cycle to Work scheme and Electric Vehicle Scheme.
- Occupational sick pay starting at 50% for six weeks, progressing to 80% for six months, in addition to statutory sick pay.
Disclaimer: Hays Technology operates as a trading division of Hays Specialist Recruitment Limited, acting as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
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