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Office Manager
2 months ago
Job Overview
Peter David Properties Brighouse is seeking a highly skilled and experienced Office Manager to oversee the day-to-day operations of our residential sales and lettings team. As a key member of our management team, you will be responsible for ensuring the efficient and profitable running of our office, while also driving new business growth across the residential sales and lettings sector.
About Us
We are a well-established estate agency in Brighouse town centre, offering a range of services related to the sale and letting of residential property. Our team is dedicated to providing exceptional customer service and delivering results-driven solutions to our clients.
Key Responsibilities
- Team Leadership: Oversee and support the sales team, implementing procedures to improve performance and driving sales growth.
- Lettings Support: Provide support to the lettings team, working closely with them to achieve their goals and objectives.
- Office Management: Manage the sales team, including those acting under our fully managed rental portfolio.
- Performance Management: Conduct quarterly performance reviews, develop performance plans for staff, and carry out disciplinary procedures as necessary.
- Administrative Tasks: Manage the office rota, approve holiday requests, log notes using our HR system, and provide monthly wages to the Director.
- Customer Relationships: Develop and grow long-term relationships with customers and stakeholders, ensuring regular contact and exceptional customer service.
- Compliance: Ensure compliance policies are up-to-date and adhered to, promoting a culture of excellence and professionalism within the team.
Requirements
To be successful in this role, you will need to have excellent leadership and communication skills, with a proven track record of driving sales growth and improving team performance. You will also need to be highly organized, with the ability to manage multiple tasks and priorities in a fast-paced environment.
