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Building Services Support Officer
2 months ago
ROLE OVERVIEW
The ideal candidate will be assigned to a designated facility or a cluster of smaller sites, where you will oversee the effective provision of facility services, including caretaking, porterage, and cleaning operations.
Your responsibilities will also encompass minor security tasks and maintenance duties, as well as participation in emergency weather response, fire safety protocols, and university events, which may occur outside standard working hours.
For further details, please refer to thejob description.
TEAM INSIGHT
Within the Facilities & Estates department, we offer a variety of high-quality, customer-oriented services that significantly enhance the student experience in terms of study, work, and living conditions.
Our services are delivered through a combination of in-house teams and specialized partner solutions.Our goal is to provide an exceptional student experience by creating a world-class campus environment, focusing on customer service, continuous improvement, cost-effectiveness, and operational efficiency.
The positions available will be based at either City or Coach Lane campus, with an expectation to work flexibly across both locations as needed. The requirement to work outside university core hours, including weekends and public holidays, will be pre-arranged based on business needs.
CANDIDATE PROFILE
To excel in this position, you should possess:
A broad understanding and capability to perform practical tasks related to caretaking and porterage.
A solid grasp of minor maintenance and DIY tasks, along with the ability to work efficiently and promptly.
The capacity to respond effectively to emergency situations, such as first aid, fire incidents, and flooding.
Flexibility to accommodate business activities outside of standard hours, including weekends, public holidays, and shift changes with appropriate notice.
A valid UK driving license and the ability to operate a Luton/Transit or similar lightweight vehicle.
Ladder/PASMA certification or a willingness to undergo training.
For more details, please consult the
person specification.
If you wish to discuss the role informally, please reach out.
APPLICATION PROCESS
Your application should include a cover letter and a CV. Please specify in your cover letter whether you are interested in full-time or part-time opportunities.
ABOUT NORTHUMBRIA UNIVERSITY
Northumbria University is a research-intensive institution that unlocks potential for all.
We transform lives regionally, nationally, and internationally through education and research, addressing global challenges to reshape society and the economy.
Discover why we were recognized as Times Higher Education's University of the Year.
Northumbria has achieved significant recognition for research excellence and is ranked among the top universities in the UK.
As one of the largest universities in the UK, we host over 37,000 students from more than 140 countries, supported by world-class research and award-winning partnerships.
Northumbria University is a rewarding place to work. We empower our talented staff to achieve shared goals while promoting a positive work-life balance.
We offer a comprehensive range of benefits, including excellent pension schemes, flexible working arrangements, generous holiday allowances, and a commitment to ongoing learning and development.
Our Northumbria Values guide our principles and define our identity, emphasizing Academic Excellence, Innovation, Inclusivity, Collaboration, and Ambition.Our Behaviours illustrate how we collaborate and operate, reflecting our culture and decision-making processes.
Our Behaviours include:
Listening and learning, supporting each other towards success, respecting contributions, trusting ourselves and one another, and being bold.
Our Values and Behaviours were developed collaboratively by colleagues across various roles, focusing on the experience of working at Northumbria and identifying areas for continued improvement.
We encourage applications from all members of the community.
The University holds a bronze Athena Swan award for our commitment to gender equality and is recognized as a Disability Confident Leader.
We have implemented flexible working arrangements and are open to discussing candidate requirements during the recruitment process.
We prioritize data safety and are transparent about how we handle personal information.
We seek a dedicated and customer-focused individual who enjoys teamwork and is responsible for delivering a variety of Facilities services at Northumbria University. Multiple positions are available, including full-time, part-time, and term-time contracts.
