Current jobs related to Technical Support Specialist - Birmingham, Birmingham - Birmingham and Solihull Mental Health NHS Foundation Trust


  • Birmingham, Birmingham, United Kingdom Rise Technical Recruitment Limited Full time

    Electrical Technical Support EngineerAbout the Role:We are seeking an experienced Electrical Technical Support Engineer to join our team in Birmingham. As a key member of our sales team, you will provide technical support on our products to customers and the external sales team.Key Responsibilities:Provide technical support on our products to customers and...


  • Birmingham, Birmingham, United Kingdom Rise Technical Recruitment Limited Full time

    Electrical Technical Support EngineerAbout the Role:We are seeking an experienced Electrical Technical Support Engineer to join our team in Birmingham. As a key member of our sales team, you will provide technical support on our products to customers and the external sales team.Key Responsibilities:Provide technical support on our products to customers and...


  • Birmingham, Birmingham, United Kingdom Rise Technical Recruitment Limited Full time

    Technical Support Engineer (Electrical / EV)Birmingham, £38,000-£42,000 + Quarterly Bonuses + Development + Holiday + PensionWe are seeking an electrically qualified individual to join our team as a Technical Support Engineer (Electrical / EV) in Birmingham. As a leading specialist in the electrical, electronic, and EV sectors, we offer a unique...


  • Birmingham, Birmingham, United Kingdom Rise Technical Recruitment Limited Full time

    Technical Support Engineer (Electrical / EV)Birmingham, £38,000-£42,000 + Quarterly Bonuses + Development + Holiday + PensionWe are seeking an electrically qualified individual to join our team as a Technical Support Engineer (Electrical / EV) in Birmingham. As a leading specialist in the electrical, electronic, and EV sectors, we offer a unique...


  • Birmingham, Birmingham, United Kingdom Gap Technical Ltd Full time

    Job Summary:We are seeking a skilled Technical Field Specialist to join our team at Gap Technical Ltd. As a Technical Field Specialist, you will be responsible for collaborating with the Account Management team to identify new business opportunities within Industrial and Wholesaler accounts for our client's bakery product range.Key Responsibilities:-...


  • Birmingham, Birmingham, United Kingdom Bennett and Game Recruitment LTD Full time

    Job DescriptionA key role has become available for a Technical Support Specialist to join Bennett and Game Recruitment LTD. This position will serve as the cornerstone of their project execution strategy, providing expert technical guidance and hands-on support to facilitate the seamless integration of facade systems into projects.Key ResponsibilitiesOversee...


  • Birmingham, Birmingham, United Kingdom Franklin Fitch Full time

    Technical Support Role at Franklin Fitch **Job Summary** We are seeking a skilled Technical Support Specialist to join our team at Franklin Fitch. As a Technical Support Specialist, you will be responsible for providing technical assistance to clients and customers via phone, email, and chat. **Key Responsibilities** * Provide technical support to...


  • Birmingham, Birmingham, United Kingdom Franklin Fitch Full time

    Technical Support Role at Franklin Fitch **Job Summary** We are seeking a skilled Technical Support Specialist to join our team at Franklin Fitch. As a Technical Support Specialist, you will be responsible for providing technical assistance to clients and customers via phone, email, and chat. **Key Responsibilities** * Provide technical support to...


  • Birmingham, Birmingham, United Kingdom Franklin Fitch Full time

    Technical Support Role at Franklin Fitch **Job Summary** We are seeking a skilled Technical Support Specialist to join our team at Franklin Fitch. As a Technical Support Specialist, you will be responsible for providing technical assistance to clients and customers via phone, email, and chat. **Key Responsibilities** * Provide technical support to...


  • Birmingham, Birmingham, United Kingdom Franklin Fitch Full time

    Technical Support Role at Franklin Fitch **Job Summary** We are seeking a skilled Technical Support Specialist to join our team at Franklin Fitch. As a Technical Support Specialist, you will be responsible for providing technical assistance to clients and customers via phone, email, and chat. **Key Responsibilities** * Provide technical support to...


  • Birmingham, Birmingham, United Kingdom Franklin Fitch Full time

    Technical Support Role at Franklin Fitch **Job Summary** We are seeking a skilled Technical Support Specialist to join our team at Franklin Fitch. As a Technical Support Specialist, you will be responsible for providing technical assistance to clients and customers via phone, email, and chat. **Key Responsibilities** * Provide technical support to...


  • Birmingham, Birmingham, United Kingdom Franklin Fitch Full time

    Technical Support Role at Franklin Fitch **Job Summary** We are seeking a skilled Technical Support Specialist to join our team at Franklin Fitch. As a Technical Support Specialist, you will be responsible for providing technical assistance to clients and customers via phone, email, and chat. **Key Responsibilities** * Provide technical support to...


  • Birmingham, Birmingham, United Kingdom https:www.energyjobline.comsitemap Full time

    Technical Support SpecialistWe are seeking an experienced Technical Support Specialist to join our team at a well-respected manufacturer and supplier of components and accessories into the fenestration industry.The ideal candidate will have a background in fenestration hardware and experience producing technical support literature and supporting internal and...


  • Birmingham, Birmingham, United Kingdom Franklin Fitch Full time

    Technical Support Role at Franklin Fitch **Job Summary** We are seeking a skilled Technical Support Specialist to join our team at Franklin Fitch. As a Technical Support Specialist, you will be responsible for providing technical assistance to clients and customers via phone, email, and chat. **Key Responsibilities** * Provide technical support to...


  • Birmingham, Birmingham, United Kingdom Franklin Fitch Full time

    Technical Support Role at Franklin Fitch **Job Summary** We are seeking a skilled Technical Support Specialist to join our team at Franklin Fitch. As a Technical Support Specialist, you will be responsible for providing technical assistance to clients and customers via phone, email, and chat. **Key Responsibilities** * Provide technical support to...


  • Birmingham, Birmingham, United Kingdom Franklin Fitch Full time

    Technical Support Role at Franklin Fitch **Job Summary** We are seeking a skilled Technical Support Specialist to join our team at Franklin Fitch. As a Technical Support Specialist, you will be responsible for providing technical assistance to clients and customers via phone, email, and chat. **Key Responsibilities** * Provide technical support to...


  • Birmingham, Birmingham, United Kingdom Franklin Fitch Full time

    Technical Support Role at Franklin Fitch **Job Summary** We are seeking a skilled Technical Support Specialist to join our team at Franklin Fitch. As a Technical Support Specialist, you will be responsible for providing technical assistance to clients and customers via phone, email, and chat. **Key Responsibilities** * Provide technical support to...


  • Birmingham, Birmingham, United Kingdom Regional Recruitment Services Full time

    Job Title: Technical Support SpecialistJob Summary: We are seeking an experienced Technical Support Specialist to provide technical support and training to our clients. The ideal candidate will have a strong background in engineering and customer service.Key Responsibilities:Provide technical support and training to clientsPartner with the engineering team...


  • Birmingham, Birmingham, United Kingdom Orion Electrotech Sales Full time

    Job Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Orion Electrotech Sales. As a Technical Support Specialist, you will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and ensuring that our products meet the...


  • Birmingham, Birmingham, United Kingdom Franklin Fitch Full time

    Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Franklin Fitch. As a Technical Support Specialist, you will be responsible for providing technical support to our clients and customers, ensuring their satisfaction by resolving their queries in a timely and efficient manner.Key Responsibilities:Provide technical...

Technical Support Specialist

2 months ago


Birmingham, Birmingham, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

Job Overview

ICT Support Technician, Band 4 (Fixed Term - 12 months)

In the realm of Healthcare, the reliability of our digital services is paramount. At Birmingham and Solihull Mental Health NHS Foundation Trust, we pride ourselves on having a dedicated team of technical experts, support engineers, and specialized application support personnel who develop, maintain, and enhance our systems and services internally.

We are seeking a motivated and enthusiastic ICT Support Technician to join our dynamic team, providing essential technical assistance for resolving ICT support inquiries.

This position is a fixed-term contract based at our designated site, with responsibilities extending across various locations.

Key Responsibilities

The role encompasses the installation of user hardware and software, as well as the deployment of ICT systems.

Additionally, the technician will be responsible for the timely maintenance of technical documentation and asset management systems utilized by the team.

Candidates should possess strong communication and organizational skills, as the role involves interaction with staff across all levels of the Trust's Corporate and Clinical Services.

A solid understanding of Microsoft Active Directory, all Windows Desktop platforms including Microsoft 365, and comprehensive knowledge of the MS Office suite is essential.

About Our Organization

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our dedicated team of 4000 clinical and support staff is committed to enhancing mental health and well-being for the 70,000 individuals we serve annually. We offer a diverse range of mental health services across Birmingham and Solihull, alongside specialized services on a national scale. Our organization is also recognized for its training in medical, nursing, and psychology fields, along with a strong reputation for research and innovation.

Our community is culturally diverse, often facing high levels of deprivation, which increases the demand for our services. We strive to ensure that everyone has access to the support they need. Our team is composed of compassionate, inclusive, and dedicated individuals working collaboratively to deliver exceptional care to our community. If you are seeking a fulfilling environment where you can make a meaningful impact on people's lives, consider joining our team.

Job Responsibilities

For detailed information regarding the primary responsibilities, please refer to the attached job description and person specification.

Important Note

Please be aware that we are unable to accept applications from individuals requiring sponsorship to work in the United Kingdom.

Qualifications & Experience

Essential

  • 5 GCSEs at grade C or above
  • Significant practical experience in first and second line technical support

Knowledge & Skills

Essential

  • Up-to-date knowledge of PC hardware.
  • Proficient in all Windows Desktop platforms, including Microsoft 365, and comprehensive knowledge of the MS Office Suite.
  • Ability to effectively communicate technical and non-technical issues to all levels of Trust staff.

Desirable

  • Familiarity with LAN/WAN concepts.
  • Understanding of internet and intranet principles.

Skills

Essential

  • Proactive problem-solving abilities and capacity to identify and resolve issues.
  • Ability to manage tight deadlines and prioritize workload effectively.
  • Competence in researching information online.
  • Customer-oriented approach.
  • Strong attention to detail.

Desirable

  • Current full driving license.