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Site Operations Manager

2 months ago


Penzance, Cornwall, United Kingdom Octavius Infrastructure Full time

Job Summary:

The Site Supervisor will play a crucial role in supporting the site management team in overseeing site activities, ensuring that work is conducted safely and profitably to achieve the program's objectives and deliver a high-quality product in accordance with company requirements and legislation.

Key Responsibilities:

  • Assist with customer engagement at key stages of each project, fostering strong relationships and ensuring customer satisfaction.
  • Ensure that the customer is considered at all stages of planning and delivering projects, guaranteeing that their needs are met and expectations exceeded.
  • Oversee the delivery of projects to a high standard of quality and service, ensuring that projects and deliverables are closed out effectively and in a timely manner.
  • Regularly solicit on-site customer feedback, addressing any concerns promptly and implementing improvements to enhance the customer experience.
  • Seek feedback from suppliers and implement action plans to address areas of weakness, driving continuous improvement.
  • Engage with local communities to create a positive impact through our projects, promoting the company's values and reputation.
  • Deliver a high-quality product that meets customer requirements, ensuring customer satisfaction and loyalty.

Requirements and Qualifications:

  • Minimum SSSTS competent (preferably SMSTS or working towards SMSTS)
  • Minimum PTS card
  • CSCS card and other identified training
  • Experience working on a broad range of disciplines, including groundworks, RC structures, steelwork, and building