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Senior Customer Support Administrator
2 months ago
We are currently looking for a Temporary Customer Support Administrator to join a vibrant team and assist in our client's Distributor Markets. If you possess prior experience in customer support and take pride in providing outstanding service, this opportunity may be ideal for you.
Position:
Customer Support Administrator (Logistics)
Work Arrangement:
Hybrid
Contract Duration:
Fixed term
Working Hours:
Monday to Friday, 32.26 per hour
Joining us comes with several benefits, including:
- Weekly remuneration
- Access to Boost - our exclusive platform offering discounts on numerous retailers, a wellness hub featuring recipes, exercise resources, and mindfulness content
- Recognition as Temporary Candidate of the Month
- Special lunches and treats for temporary staff
- Online timesheet management
- Regular salary evaluations
- A dedicated consultant for additional support
Key Responsibilities:
As a Temporary Customer Support Administrator, you will be essential in providing prompt and precise customer service by managing sales orders and addressing customer inquiries.
This role will support our client during their peak operational period, offering a valuable chance to contribute to their success.
- Assist the sales team by delivering accurate information and actively supporting them in meeting sales objectives
- Promptly and courteously address and resolve customer complaints
- Collaborate with the Marketing team to ensure seamless communication regarding assigned brands
- Prepare and manage export shipment documentation, including coordination with sales offices and shipping departments
- Oversee and manage deliveries and backorders for specific accounts
- Provide accurate information about the company and its offerings to assist current and prospective clients
- Demonstrate proficient knowledge of Microsoft Office applications, including Excel, Outlook, and Word
- Prior experience in a customer support environment is essential
Office Angels operates as an employment agency for permanent recruitment and as an employment business for the provision of temporary workers. Office Angels UK is committed to equal opportunities for all candidates.
