Care Coordinator
3 days ago
About the Role:
We are seeking a skilled and compassionate Care Coordinator to join our team at Nurse Plus. As a Care Coordinator, you will be responsible for overseeing the delivery of high-quality care services to our clients in the Hastings area.
Main Responsibilities:
- First point of contact for Service Users and Care Workers
- Handling initial enquiries from prospective service users and their families
- Rostering staff for service delivery
- Liaising with other professionals involved in service users' care
- Assisting with recruiting new care workers
- Monitoring and carrying out supervisions and appraisals of care workers
- Supporting the handling of safeguarding, incidents, and complaints
- Ensuring service standards align with CQC expectations
Requirements:
- Full UK driving license is essential
- Good communicator with ability to build strong relationships
- Flexible and calm under pressure
- Well organized with multitasking abilities
- Friendly, confident and helpful telephone manner
- Strong focus on teamwork and ability to work independently
- Positive attitude focused on meeting and exceeding targets
About Nurse Plus:
Nurse Plus is a national organization with branches across the UK. We are committed to supporting our workforce to ensure they have the right skills for their job and enable career development opportunities.
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