Train Presentation Specialist

3 weeks ago

London, Greater London, United Kingdom FirstGroup Full time

About the Job

As a Train Presentation Specialist with FirstGroup, you will play a vital role in ensuring the highest standards of cleanliness and presentation on our trains.

Key Responsibilities:

* Ensure all trains are clean and presented to the highest standard, adhering to Train Presentation Standards and local instructions.
* Use approved equipment, chemicals, and personal protective equipment in accordance with COSHH Regulations.
* Assist traincrew and station staff in emergency procedures and evacuation procedures when required.
* Provide a safe, courteous, and helpful service at all times.
* Comply with Network Rail Group Standard, South Western Railway Trains Employee Handbook, and other regulations and instructions.
* Assist customers with special needs or during service disruptions.
* Clean and present trains for service, observing COSHH Regulations and disposing of waste properly.
* Complete paperwork detailing and signing for all work carried out.

Requirements:

* Good verbal communication skills
* Good interpersonal skills
* Resilience

Working Pattern:

* Average 37 hours per week over 5 days
* 5 nights per week, 2200-0600, with variable roster including weekends and bank holidays

The Reward:

* Competitive salary
* Free duty and leisure travel on SWR services for employees
* Free leisure travel for spouse/partner and dependants (criteria dependent)
* 75% discount on many other train operating companies
* Full training and support with development
* Large range of exclusive retail offers
* Excellent pension scheme

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