Operations Director

2 months ago

Cardiff, Cardiff, United Kingdom Nationwide Platforms Full time
About the Role

We are seeking a highly skilled and experienced Business Development Manager to join our team at Nationwide Platforms. As a key member of our leadership team, you will be responsible for driving business growth and profitability across a cluster of depots within a defined geographic area.

Key Responsibilities
  • Develop and implement business development strategies to drive revenue growth and market leadership.
  • Define and agree annual business plans, including sales and service delivery targets, to achieve business and financial results consistent with overall UK business objectives.
  • Establish and maintain strong people management practices across the area to attract, develop, and retain key skills and competencies required for business performance.
  • Position and promote the Nationwide Platforms brand image in the area as the preferred powered access business.
  • Ensure first-class service levels and that all customer-related KPIs are met.
  • Work in cooperation with the Sales Leadership team to agree trade-offs between sales volumes and margins and pricing policies that match long-term business objectives with tactical flexibility at client, channel, and equipment level.
  • Manage the improvement of depot cluster profitability by creating an incremental improvement program, focusing on improving key operational drivers to drive effectiveness and efficiency of the depot(s).
  • Ensure the assets of the depot cluster are used effectively to achieve the budgeted OCF.
  • Ensure all additional revenue streams at depot level are capitalized and establish measurable objectives where they fall below business expectations.
Requirements
  • Strong sales and/or operational leadership experience.
  • Previous P&L ownership and management.
  • Previous budgetary management experience.
  • Ability to communicate with internal and external customers to resolve issues or queries satisfactorily.
  • Driven and motivated individual with strong interpersonal skills to communicate at all levels; open-minded with a strong communication skill at all levels.
  • Strong data analysis skills with the ability to spot trends and interpret data.
  • Proven experience of influencing at a senior level.
  • The ability to clarify goals and objectives to work to an agreed pattern of output and to prioritize tasks and activities.
  • The ability to maintain and improve business processes and structure.
About Nationwide Platforms

Nationwide Platforms are the UK's market leader in powered access, with a fleet of 13,500 machines operating from 32 depots across the country. We have the operational capacity, experience, and expertise to fully satisfy our customers' working at height needs. Employing 1,100 staff across the UK, we have an established workforce that supports an inclusive and diverse organization.

We pride ourselves on putting health and safety first in all of the products, services, and support we provide. This all-embracing commitment to welfare and wellbeing is epitomised by our 'Your Safety, Our Priority' programme.

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