Housing Coordinator

1 week ago


Devonport, Plymouth, United Kingdom LiveWest Full time
About The Role

We are seeking an experienced Coordinator to join our Supported Housing Young People's team in Plymouth. As a Lettings Coordinator, you will play a crucial role in effectively managing referrals, allocating resources, and providing compassionate support to young people in need.

Key Responsibilities:
  • Handle incoming referrals and triage them based on client need
  • Accurately record client information on our internal systems
  • Respond to enquiries via phone and email, and signpost to alternative support services where appropriate
  • Carry out readiness assessments for new applicants, using a strength-based approach to determine suitability for the service
  • Liaise with partner agencies throughout the referral process, and minute-taking for multi-agency meetings
Requirements:
  • Excellent administrative skills and attention to detail
  • Understanding of issues surrounding young people and homelessness, including risk management
  • Resilience and ability to work effectively in a team
  • Good interpersonal and communication skills, with service users, professionals, and others
  • Effective organisational skills and ability to manage competing demands
  • Understanding of safeguarding and confidentiality
About Us:

LiveWest is a leading provider of affordable housing in the South West, with a mission to create better living for better lives. We are committed to diversity and inclusion, and offer a range of benefits and opportunities for our colleagues.



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