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Hospitality Supervisor
2 months ago
We are seeking a highly skilled and experienced Food and Beverage Supervisor to join our team at Darwin Escapes. As a key member of our hospitality team, you will be responsible for ensuring the smooth operation of our food and beverage services, providing exceptional customer experiences, and contributing to the overall success of our resorts.
Main Responsibilities:
- Work closely with the Food and Beverage Manager to develop and implement effective strategies for improving customer satisfaction and increasing revenue.
- Take charge of the bar and restaurant areas, ensuring that they are well-maintained, clean, and presented to the highest standards.
- Lead and motivate the food and beverage team, providing guidance and support to ensure that they are equipped to deliver exceptional service.
- Monitor and control inventory levels, ensuring that stock is managed efficiently and effectively.
- Assist with the ordering of stock and supplies, ensuring that the department is well-stocked and prepared for peak periods.
- Take and serve food and drink orders, providing exceptional customer service and ensuring that all orders are accurate and delivered promptly.
- Collect glasses and tableware, maintaining a high level of cleanliness and presentation throughout the department.
Requirements:
- Previous experience in a similar role, preferably in a hospitality or food service environment.
- Excellent customer service and communication skills, with the ability to work effectively with colleagues and customers at all levels.
- A positive work ethic, with a willingness to learn and adapt to new situations and challenges.
- A driving license and the ability to drive is an advantage to enable easy travel to and from the resort.
What We Offer:
- A competitive rate of pay and a range of benefits, including enhanced holiday entitlement and discounted staff breaks at our luxurious holiday resorts.
- Free use of all Darwin Escapes resort facilities, including gyms and swimming pools.
- Food discount across all resorts.
- Opportunities for career progression and development, with access to our comprehensive training program.
About Us:
Darwin Escapes is a leading provider of luxury holiday resorts across the UK, offering a unique and unforgettable experience for our guests. We are committed to delivering exceptional customer service and creating a warm and welcoming environment for all our visitors. If you are a motivated and experienced professional looking for a new challenge, we would love to hear from you.
