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Sales Support Specialist

3 months ago

Droitwich, Worcestershire, United Kingdom Reddiplex Group Full time
Company Overview:
Reddiplex Group is a prominent provider of window and door hardware solutions tailored for the construction sector.

Role Overview:
As a Sales Support Specialist, you will be integral to the seamless functioning of our sales team. Your responsibilities will include managing customer inquiries and processing orders through various communication channels.

Key Responsibilities:
  • Order Management: Efficiently process customer orders and ensure accuracy in documentation.
  • Customer Relations: Address and resolve customer complaints and inquiries with professionalism and courtesy.
  • Sales Development: Contribute to the enhancement of the sales department by proposing innovative ideas and improvements.

Qualifications & Skills:
To thrive in this position, candidates should possess:
  • Previous experience in a sales support or customer service capacity.
  • Proficiency in Microsoft Office Suite.
  • Attention to detail in order processing and documentation.
  • A proactive, adaptable, and positive work ethic.

Compensation & Benefits:
  • Competitive annual salary based on experience.
  • 22 days of annual leave, increasing to 25 days after two years of service, in addition to public holidays.
  • Private contributory pension plan with salary sacrifice options and death in service benefits.