Credit Controller
4 weeks ago
We are seeking a skilled Credit Controller to join our team at DS Smith in Caerphilly. As a key member of our finance department, you will play a crucial role in protecting our investment in debtors and improving returns by achieving agreed targets and reporting results to senior management.
Our global customer base relies on us for packaging and recycling needs, and you will be responsible for ensuring timely payments from our customers. You will manage and control a portfolio of customer accounts, ensuring payments are received within contractual terms. Your duties will include collections as defined by our group credit policy, dealing with customer invoice queries, and monitoring outstanding debt.
Key Responsibilities
- Manage and control a portfolio of customer accounts to ensure timely payments
- Collect and administer monies due from customers in accordance with our group credit policy
- Deal with customer invoice queries and resolve disputes
- Monitor and report on outstanding debt
- Maintain accurate sales ledgers, prepare monthly statements, and reconcile accounts
Requirements
- Proven track record of B2B Credit Control and Collections
- Experience in reducing aged debt
- Strong numeracy skills and attention to detail
- Excellent customer service skills and ability to work with customers
- High degree of computer literacy and system proficiency, ideally in Excel and SAP
Benefits
- Competitive salary and discretionary bonus based on team performance
- 25 days holiday, plus bank holidays
- Pension scheme, life assurance, and income protection
- Sharesave scheme and digital GP service
- Cycle to work scheme and retail discounts
About Us
DS Smith is a leading packaging company that is redefining the industry for a changing world. We believe in creating a diverse, motivated, and engaged workforce that values inclusion and equality. Our goal is to build a culture where everyone has an equal opportunity to succeed.
We welcome all candidates to apply, even those not meeting all criteria. Our people come from diverse backgrounds and bring different perspectives, ideas, and experiences to generate unique solutions focused on present and future sustainability challenges.
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