Credit Controller
4 weeks ago
We are seeking a skilled Credit Controller to join our team at DS Smith in Caerphilly. As a key member of our finance department, you will play a crucial role in protecting our investment in debtors and improving returns by achieving agreed targets and reporting results to senior management.
Our global customer base relies on us for packaging and recycling needs, and you will ensure that customers can confidently pay us within agreed timelines. You will be responsible for collections as defined by our group credit policy, managing and controlling a portfolio of customer accounts, and ensuring payments are received within contractual terms.
Your Responsibilities- Carry out collections as defined by our group credit policy
- Manage and control a portfolio of customer accounts
- Deal with customer invoice queries
- Ensure cash payments targets are achieved
- Monitor customers with outstanding debt
- Maintain sales ledgers, prepare monthly statements, and reconcile accounts
We are looking for a candidate with a proven track record of B2B Credit Control & Collections, experience in dispute management, and strong numeracy skills. You should also have a high degree of computer literacy and system proficiency, ideally in Excel and SAP. Excellent customer service skills and the ability to increase productivity through continuous improvement of credit control and accounts receivable processes are essential.
What We Offer- Competitive salary
- Discretionary bonus based on team performance
- 25 days holiday, plus bank holidays
- Pension scheme, life assurance, and income protection
- Sharesave scheme
- Digital GP Service
- Employee assistance programme
- Cycle to work scheme
- Retail discounts
We operate a hybrid model, with 3 days a week in the office and 2 at home as standard. We are committed to building a diverse, motivated, and engaged workforce, and we welcome all candidates to apply.
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