Housing Resolution Officer
3 weeks ago
Carrington West is seeking a skilled Housing Resolution Officer to join our team. As a key member of our housing services team, you will be responsible for resolving customer inquiries and complaints related to housing services.
Key Responsibilities:- Answer customer inquiries and resolve complaints related to housing services
- Provide excellent customer service and respond to customer needs in a timely and professional manner
- Work collaboratively with internal teams to resolve customer issues and improve service delivery
- Develop and maintain knowledge of housing services and policies to provide accurate and informed responses to customer inquiries
- Participate in training and development opportunities to enhance skills and knowledge
- Strong customer service skills and experience in a call centre environment
- Ability to work to performance and quality standards, delivering excellent customer service
- Knowledge of housing services and policies, or willingness to learn
- Excellent communication and interpersonal skills
- Ability to work flexibly, including working from home and in the office
- Competitive hourly rate
- Flexible working arrangements, including working from home and in the office
- Opportunities for training and development
- A supportive and collaborative team environment
If you are a motivated and customer-focused individual with a passion for delivering excellent service, we encourage you to apply for this exciting opportunity. Please submit your application today, and we will be in touch to discuss further.
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Housing Resolution Officer
2 weeks ago
Enfield Town, Greater London, United Kingdom Carrington West Full timeHousing Resolution OfficerAt Carrington West, we are seeking a skilled Housing Resolution Officer to join our team. As a Housing Resolution Officer, you will be responsible for answering queries on the phone related to Council wide inquiries within housing services. You will work closely with our housing team to provide excellent customer service and resolve...
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Housing Resolution Officer
2 weeks ago
Enfield Town, Greater London, United Kingdom Carrington Blake Recruitment Full timeHousing Resolution OfficerWe are seeking a skilled Housing Resolution Officer to join our team at Carrington Blake Recruitment. As a Housing Resolution Officer, you will be responsible for answering queries on the phone related to Council wide enquiries.This is a fast-paced office environment, and we expect our staff to promote a positive attitude....
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Housing Resolution Officer
4 weeks ago
Enfield Town, Greater London, United Kingdom Carrington West Full timeHousing Resolution OfficerCarrington West is seeking a skilled Housing Resolution Officer to join our team. As a key member of our housing services team, you will be responsible for providing exceptional customer service and resolving housing-related inquiries in a timely and professional manner.Key Responsibilities:Respond to phone inquiries related to...
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Housing Resolution Officer
4 weeks ago
Enfield Town, Greater London, United Kingdom Carrington West Full timeHousing Resolution OfficerCarrington West is seeking a skilled Housing Resolution Officer to join our team. As a key member of our housing services team, you will be responsible for providing exceptional customer service and resolving housing-related inquiries in a timely and professional manner.Key Responsibilities:Respond to phone inquiries related to...
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Housing Resolution Officer
3 weeks ago
Enfield Town, Greater London, United Kingdom Carrington West Full timeHousing Resolution OfficerCarrington West is seeking a skilled Housing Resolution Officer to join our team. As a key member of our housing services team, you will be responsible for providing exceptional customer service and resolving housing-related inquiries in a timely and professional manner.Key Responsibilities:Respond to phone inquiries related to...
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Housing Resolution Officer
3 weeks ago
Enfield Town, Greater London, United Kingdom Carrington West Full timeHousing Resolution OfficerCarrington West is seeking a skilled Housing Resolution Officer to join our team. As a key member of our housing services team, you will be responsible for providing exceptional customer service and resolving housing-related inquiries in a timely and professional manner.Key Responsibilities:Respond to phone inquiries related to...
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Housing Resolution Officer
1 month ago
Enfield Town, Greater London, United Kingdom Spencer Clarke Group Full timeJob Title: Housing Resolution OfficerSpencer Clarke Group is seeking a skilled professional to join their team as a Housing Resolution Officer. This role is a fantastic opportunity to make a real difference in the lives of individuals and families in East London.Key Responsibilities:Provide exceptional customer service, resolving housing repair inquiries at...
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Housing Resolution Officer
1 month ago
Enfield Town, Greater London, United Kingdom Spencer Clarke Group Full timeJob Title: Housing Resolution OfficerSpencer Clarke Group is seeking a skilled professional to join their team as a Housing Resolution Officer. This role is a fantastic opportunity to make a real difference in the lives of individuals and families in East London.Key Responsibilities:Provide exceptional customer service, resolving housing repair inquiries at...
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Housing Resolution Officer
1 month ago
Enfield Town, United Kingdom CV-Library Full timeHousing Resolution Officer £21.71 per hour (Inside IR35) 3 Months ·The successful Housing Resolution Officers will be responsible for answering queries on the phone related to Council wide inquiries within housing services. ·The ideal candidate will preferably have experience working in a call centre environment, and...
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Housing Resolution Officer
4 weeks ago
Enfield Town, United Kingdom Carrington West Full timeHousing Resolution Officer £21.71 per hour (Inside IR35) 3 Months ·The successful Housing Resolution Officers will be responsible for answering queries on the phone related to Council wide inquiries within housing services. ·The ideal candidate will preferably have experience working in a call centre environment, and the ability to work to...
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Housing Resolution Officer
1 week ago
Enfield Town, Greater London, United Kingdom Carrington Blake Recruitment Full timeHousing Resolution Officer Job DescriptionAs a Housing Resolution Officer with Carrington Blake Recruitment, you will be responsible for providing exceptional customer service to residents of Enfield Council. Your primary goal will be to resolve housing-related issues in a timely and professional manner.Key Responsibilities:Provide first point of contact for...
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Housing Resolution Officer
1 week ago
Enfield Town, Greater London, United Kingdom Carrington Blake Recruitment Full timeHousing Resolution Officers will answer queries on the phone related to Council wide enquiries. We are an inbound Customer Service call centre dealing with all types of enquiries from members of the public. This is a fast-paced office environment, so we expect our staff to promote a positive attitude and excellent customer service skills. Experience working...
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Housing Resolution Officer
2 weeks ago
Enfield, Greater London, United Kingdom Carrington West Full time €22Housing Resolution Officer £21.71 per hour (Inside IR35) 3 Months The successful Housing Resolution Officers will be responsible for answering queries on the phone related to Council wide inquiries within housing services.The ideal candidate will preferably have experience working in a call centre environment, and the ability to work to performance and...
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Housing Resolution Officer
2 weeks ago
Enfield Town, Greater London, United Kingdom Carrington Blake Recruitment Full timeKey Responsibilities:To provide exceptional customer service to Enfield residents, responding to a wide range of council housing issues via various channels. Accurately diagnose and resolve issues in real-time, escalating complex cases to relevant teams as necessary.Key Skills:Excellent communication and problem-solving skills, with the ability to remain...
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Housing Resolution Officer
3 weeks ago
Enfield Town, Greater London, United Kingdom Carrington Blake Recruitment Full timeHousing Advice WorkerJob Summary: We are seeking a skilled Housing Advice Worker to join our team at Carrington Blake Recruitment. As a key member of our Housing Resolution team, you will provide exceptional customer service, resolving housing-related issues and complaints in a timely and professional manner.Key Responsibilities:Provide first point of...
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Housing Resolution Officer
3 weeks ago
Enfield Town, Greater London, United Kingdom Carrington Blake Recruitment Full timeHousing Advice WorkerJob Summary: We are seeking a skilled Housing Advice Worker to join our team at Carrington Blake Recruitment. As a key member of our Housing Resolution team, you will provide exceptional customer service, resolving housing-related issues and complaints in a timely and professional manner.Key Responsibilities:Provide first point of...
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Housing Resolution Officer
1 month ago
Enfield Town, Greater London, United Kingdom Carrington Blake Recruitment Full timeHousing Advice WorkerJob Summary: We are seeking a skilled and compassionate Housing Advice Worker to join our team at Carrington Blake Recruitment. As a key member of our Housing Resolution team, you will provide exceptional customer service, resolving housing-related issues and complaints in a timely and professional manner.Key Responsibilities:Provide...
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Housing Resolution Officer
1 month ago
Enfield Town, Greater London, United Kingdom Carrington Blake Recruitment Full timeHousing Advice WorkerJob Summary: We are seeking a skilled and compassionate Housing Advice Worker to join our team at Carrington Blake Recruitment. As a key member of our Housing Resolution team, you will provide exceptional customer service, resolving housing-related issues and complaints in a timely and professional manner.Key Responsibilities:Provide...
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Housing Resolution Specialist
4 weeks ago
Enfield Town, Greater London, United Kingdom Enfield Council Full timeAbout the RoleWe are seeking a highly skilled and motivated individual to join our team as a Housing Resolution Officer. As a key member of our customer-facing team, you will be responsible for providing high-quality, first-point-of-contact resolution for customer inquiries and resolving complex housing repairs.Key ResponsibilitiesHandle customer contacts...
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Housing Resolution Specialist
4 weeks ago
Enfield Town, Greater London, United Kingdom Enfield Council Full timeAbout the RoleWe are seeking a highly skilled and motivated individual to join our team as a Housing Resolution Officer. As a key member of our customer-facing team, you will be responsible for providing high-quality, first-point-of-contact resolution for customer inquiries and resolving complex housing repairs.Key ResponsibilitiesHandle customer contacts...