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Holiday Advisor

2 months ago

Southampton, Southampton, United Kingdom Hays Travel Ltd Full time
Competitive Compensation with limitless bonus opportunities.
We are seeking skilled Holiday Advisors to become part of our thriving teams across various locations.

You will possess exceptional product knowledge, along with strong questioning and listening abilities to assist our clients in planning, selecting, and successfully arranging their vacations.

As a collaborative team member, you will enhance business through digital platforms, events, and nurturing relationships with current clients.

Our clients are central to our operations, thus outstanding customer service experience is essential.
Your Key Responsibilities:
  • Cultivate and sustain relationships with clients
  • Recognize and fulfill clients' requirements
  • Utilize digital platforms to advertise promotions, fostering client engagement and sales opportunities
  • Engage in promotional events and initiatives to boost branch visibility
  • Meet individual and collective sales objectives
  • Support the daily operations of the branch
  • Willingness to participate in and deliver training relevant to personal development
  • Accurately perform administrative tasks and adhere to established processes
Desired Competencies:
  • Capability to achieve personal Holiday Advisor targets and team sales goals
  • Excellent communication skills and customer service background
  • Strong attention to detail and numerical proficiency
  • Enthusiasm and a positive mindset with a dedication to contributing to business growth
  • Proficient IT skills
Required Experience:
  • Minimum of 1 year experience as a Holiday Advisor
  • A demonstrated record of sales success
  • A passion for travel and tourism
  • Comprehensive travel product knowledge with familiarity in tour operator systems
  • Strong sales and presentation capabilities
  • Client-focused approach
  • Problem-solving skills
  • Team-oriented
  • Effective organizational and time-management abilities
  • Excellent communication skills
  • A recognized travel qualification (preferred)
About Hays Travel Ltd

As the UK's largest independent travel agency, Hays Travel specializes in delivering value-driven, quality vacations alongside exceptional customer service.

We collaborate with all leading suppliers to create holiday packages that encompass accommodations, flights, cruises, tours, attraction tickets, and more.

With over 470 branches nationwide, our operations have been flourishing for over 40 years, and we continue to expand each year.

Our Core Values:
Our SMILE values are integral to our company culture, ensuring our teams work cohesively.
  • Supportive
  • Motivational
  • Innovative
  • Loyal
  • Excellent
What It's Like to Work with Us:
Regardless of your location or department, our people are always at the heart of our operations.

We provide a variety of training programs to facilitate your personal and professional growth, as we recognize the importance of promoting and rewarding our dedicated colleagues.

Additionally, we foster a sociable environment with numerous team outings and company celebrations.

There are also opportunities for international travel on educational excursions, and you can benefit from our colleague discounts when booking your own vacations.

Hays Travel is committed to safeguarding and promoting the welfare of all employees.