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Operations Manager

2 months ago

Margate, Kent, United Kingdom Venn Group Full time
Job Title: Operations Manager

Venn Group is seeking an experienced Operations Manager to join our team in Kent. As a key member of our Open Spaces team, you will be responsible for managing the day-to-day operations, ensuring smooth and efficient service delivery of all grounds maintenance activities.

Key Responsibilities:

  • Manage the open spaces team to ensure high-quality grounds maintenance tasks are undertaken efficiently, including responsibility for staff workmanship and performance management for continuous improvement.
  • Lead on planning of short and long-term maintenance and improvement projects on open spaces, preparing necessary reports and plans to assist with their viability and delivery.
  • Responsibility for the training requirements and safe operation of the open spaces team through arranging and delivery of training and maintaining up-to-date training records.
  • Undertake other duties commensurate with the grade of the post as required, including acting as second in command for Open Spaces and liaising with councillors, union reps, and other stakeholders.

Key Skills:

  • Effective communication to maximise staff delivery, commanding respect, trust, and confidence, motivating staff and maintaining morale.
  • Ability to challenge and hold accountable poor service delivery of staff and use performance management effectively as required.
  • Ability to prioritise complex and competing workload with an effective outcome.
  • Demonstrate an outcomes-focused approach, maximising outcomes with limited resources, often through creative and innovative means.
  • Ability to manage budgets effectively.

Qualifications:

  • Recognised management qualification (Level 3 or above).
  • Recognised horticultural qualification (Level 3 or above).
  • IOSH Managing Safely/NEBOSH Award or equivalent.