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Supply Chain Operations Leader

3 months ago

Cambridge, Cambridgeshire, United Kingdom Antibodies Full time

About Our Company:

We are a prominent provider of high-quality antibodies and reagents dedicated to advancing life science research. Our commitment is to equip researchers with dependable tools that facilitate drug discovery and enhance human health. As we expand, we are looking for a skilled Operations Manager to take charge of customer service, logistics, supply chain, and office administration.

Position Summary:

The Operations Manager will be integral to our organization within the life science sector, overseeing essential functions related to customer service, logistics, supply chain management, and office operations.

Key Responsibilities:

  • Oversee the order processing workflow to guarantee precision and effectiveness
  • Work closely with sales and customer service teams to prioritize orders and address any discrepancies
  • Establish and uphold order management systems to enhance operational efficiency
  • Evaluate order fulfillment metrics and initiate improvement strategies
  • Address customer inquiries through various communication channels
  • Manage transportation logistics and enhance shipping routes
  • Ensure adherence to regulatory standards for product transportation
  • Formulate and execute supply chain strategies to optimize inventory management
  • Monitor inventory levels and coordinate shipment timelines
  • Lead and guide a team of customer service and logistics coordinators

Required Qualifications:

  • Bachelor's degree in a relevant life science discipline
  • Demonstrated experience in logistics or operations management
  • In-depth understanding of logistics principles and supply chain best practices
  • Familiarity with order management systems and inventory management software
  • Strong analytical and problem-solving capabilities
  • Proven leadership and team management skills
  • Exceptional communication and interpersonal abilities
  • Detail-oriented with the capacity to manage multiple tasks effectively

Compensation:

We offer a competitive salary commensurate with experience.