Specialist Support Manager

2 months ago


Gosport, Hampshire, United Kingdom Advance Housing & Support Ltd (Advance UK) Full time £41,642
About the Role

We are seeking a highly motivated and experienced Registered Specialist Support Manager to lead a team of support staff in delivering high-quality Positive Behavior Support (PBS) services to individuals with complex needs. As the registered manager with the Care Quality Commission (CQC) for the service, you will be responsible for monitoring and evaluating support practice, working in close partnership with Complex Needs Leads, Quality Improvement Team, and external experts to develop and implement PBS best practice.

Key Responsibilities
  • Lead and directly line manage a team of support staff to deliver high-quality PBS services that meet and exceed the expectations of individuals, their families, commissioners, and regulators.
  • Monitor and evaluate support practice, identifying areas for improvement and implementing changes to ensure the highest standards of care.
  • Work in close partnership with Complex Needs Leads, Quality Improvement Team, and external experts to develop and implement PBS best practice across the service.
  • Ensure the service operates within agreed budgets and resources, managing finances and staff effectively.
  • Develop and maintain positive relationships with families, advocates, multi-disciplinary teams, and specialist health professionals.
  • Compile reports, ongoing monitoring, and evaluation to ensure that PBS services achieve ongoing quality and audit assurance requirements.
  • Lead and manage positive relationships with families, advocates, multi-disciplinary teams, and specialist health professionals.
  • Develop and present in-house training, coaching, and development of staff on all aspects of PBS and Autism services and person-centered delivery.
  • Previous management experience working within Health and Social Care, with a Level 5 Diploma in Health and Social Care or willingness to undertake this training.
  • Competent with IT, able to manage staff effectively in line with policy and procedures, and experience of delivering high-quality, personalized support within the Health and Social Care sector.
About the Organisation

Advance Housing & Support Ltd (Advance UK) is a national, not-for-profit provider of housing and support services for people with disabilities and mental health conditions. Our vision is to transform lives, providing the best quality housing and support services so that people can live the lives they choose, achieve their personal goals, feel valued, and know their voices are heard.

Benefits of Working for Advance
  • Paid mileage and travel time between appointments.
  • Paid holiday (from 25 days up to 30 days with long service in addition to bank holidays, pro rata for part-time hours).
  • Sector-specific training is provided as part of induction, plus opportunities for professional development.
  • Access to Perks at Work, where you can obtain great discounts on cinema tickets, shopping vouchers, and more.
  • Long service awards payable in 5-year increments.
  • Golden Hello/refer a friend, receive up to £500.
  • Cycle to work scheme.
  • Access to our Employee Assistance Programme.
  • Free DBS (Disclosures and Barring Service).
  • Excellent opportunities to progress your career within Advance.
  • Enrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment).


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