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Data Centre Technician

2 months ago

Corsham, United Kingdom Exponential-e Full time
About the Role

We are seeking a highly skilled and motivated Data Centre Technician to join our team at Exponential-e Group. As a Data Centre Technician, you will be responsible for providing exceptional customer support to our clients, ensuring service levels are maintained and the ticketing system is up to date within the data centre space.

Key Responsibilities
  • Installation of server, network, and storage hardware with associated cabling and patching
  • Perform cabling and patching duties for various client requirements
  • Decommission hardware and prepare for shipping while coordinating with third-party couriers
  • Perform remote hands duties within Data Centres, including power cycling equipment, replacing failed hardware components, re-seating network cards, and testing cabling
  • Perform audit work for clients' cabling and hardware and produce supporting documentation
Requirements
  • Must meet SC and BPSS security clearance vetting and approval requirements
  • Must be within 30 miles of the site
  • Previous experience in a similar role
  • Ability to work well under pressure while maintaining attention to detail and making informed decisions
  • Excellent written and verbal communication skills
  • Full UK driving license and personal car are essential for this position
  • Logical approach to troubleshooting, problem-solving, and fault diagnosis
What We Offer
  • Career progression opportunities into management or other engineering roles
  • Autonomy and freedom to manage your own time and workload
  • Vibrant company culture with a wide range of events and social activities throughout the year
  • Comprehensive benefits, including on-site cafe with free barista coffee, birthday leave, charity leave, vitality health cover, and holiday purchase scheme to gain an extra 5 days leave