Automotive Service Operations Manager

4 weeks ago

Epsom, Surrey, United Kingdom Reha Team Hannover Full time
Service Team Manager Job Opportunity

We are seeking an experienced Service Team Manager to join our team at a prestigious main dealership in Epsom. As a key member of our service team, you will be responsible for ensuring the smooth operation of our service department, delivering exceptional customer service, and driving business growth.

Key Responsibilities:
  • Manage and coordinate the service team to ensure efficient and effective delivery of services to customers.
  • Oversee the processing of repair orders, ensuring accuracy and timeliness.
  • Develop and maintain strong relationships with customers, understanding their needs and expectations.
  • Collaborate with the sales team to ensure seamless handovers and maximize sales opportunities.
  • Monitor and analyze service department performance, identifying areas for improvement and implementing changes as needed.
Requirements:
  • Proven experience in a similar role within the automotive industry.
  • Strong knowledge of Kerridge automotive computer systems.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Full driving license.

We offer a competitive salary of £38,000 basic, with opportunities for OTE £44,000. If you are a motivated and experienced Service Team Manager looking for a new challenge, please apply today.

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