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Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full timeComplaints Manager Job DescriptionMichele Denny Recruitment is partnering with a leading group of companies in Diss to find an experienced Complaints Manager.This role offers a competitive salary package up to a negotiable £45,000 per annum, with the option to work on a hybrid or office-based basis, depending on your preference.About the Role:As a...
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Complaints Resolution Specialist
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Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full timeComplaints Manager Job DescriptionMichele Denny Recruitment is partnering with a leading group of companies in Diss to find an experienced Complaints Manager.This role offers a competitive salary package up to a negotiable £45,000 per annum, with the option to work on a hybrid or office-based basis, depending on your preference.About the Role:As a...
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Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full time £45,000About the Role:We are partnering with a leading group of companies in Diss to find an experienced Complaints Manager. This role offers a competitive salary package up to £45,000 per annum, with a hybrid or office-based work arrangement.Key Responsibilities:Manage the entire complaints process from initiation to resolution, ensuring compliance with...
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Complaints Resolution Specialist
1 month ago
Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full timeComplaints Manager Job DescriptionMichele Denny Recruitment is partnering with a leading group of companies in Diss to find an experienced Complaints Manager.This role offers a competitive salary package up to a negotiable £45,000 per annum, with the option to work on a hybrid or office-based basis, depending on your preference. Please note, this would be 3...
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Complaints Resolution Specialist
1 month ago
Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full timeComplaints Manager Job DescriptionMichele Denny Recruitment is partnering with a leading group of companies in Diss to find an experienced Complaints Manager.This role offers a competitive salary package up to a negotiable £45,000 per annum, with the option to work on a hybrid or office-based basis, depending on your preference. Please note, this would be 3...
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Complaints Resolution Specialist
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Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full time £45,000Complaints ManagerMichelle Denny Recruitment is partnering with a market-leading group of companies in Diss to find an experienced Complaints Manager.Key Responsibilities:Manage and resolve customer complaints with empathy, professionalism, and integrity.Collaborate with internal departments to address root causes of complaints and implement corrective...
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Complaints Resolution Specialist
1 month ago
Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full timeComplaints Handler Job DescriptionMichelle Denny Recruitment is seeking a skilled Complaints Handler to join their team. As a Complaints Handler, you will be responsible for receiving and investigating customer complaints, providing prompt and accurate resolutions, and ensuring that issues are addressed effectively and in compliance with company policies and...
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Complaints Resolution Specialist
1 month ago
Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full timeComplaints Handler Job DescriptionMichelle Denny Recruitment is seeking a skilled Complaints Handler to join their team. As a Complaints Handler, you will be responsible for receiving and investigating customer complaints, providing prompt and accurate resolutions, and ensuring that issues are addressed effectively and in compliance with company policies and...
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Complaints Resolution Specialist
1 month ago
Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full timeMichelle Denny Recruitment is partnering with a market-leading group of companies in Diss to find an experienced Complaints Manager who will be at the forefront of the company's customer service initiatives.Offering a competitive salary package up to a negotiable £45,000 per annum, this role is available on a hybrid or office-based basis, depending on your...
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Complaints Resolution Specialist
1 month ago
Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full timeMichelle Denny Recruitment is partnering with a market-leading group of companies in Diss to find an experienced Complaints Manager who will be at the forefront of the company's customer service initiatives.Offering a competitive salary package up to a negotiable £45,000 per annum, this role is available on a hybrid or office-based basis, depending on your...
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Customer Complaints Resolution Specialist
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Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full timeComplaints Handler RoleMichelle Denny Recruitment is seeking a skilled Complaints Handler to join their team. As a key member of the complaints department, you will be responsible for investigating and resolving customer complaints in a timely and effective manner.The ideal candidate will possess excellent communication and interpersonal skills, with the...
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Complaints Resolution Specialist
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Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full timeJob DescriptionWe are seeking a skilled Complaints Handler to join our team at Michelle Denny Recruitment. The ideal candidate will have excellent communication and problem-solving skills, with the ability to investigate and resolve customer complaints effectively.Key Responsibilities:Receive and respond to customer complaints through various channels,...
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Complaints Resolution Specialist
1 month ago
Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full timeMichelle Denny Recruitment is delighted to be working with a repeat client who is looking to add a new member to their complaints department. As a Complaints Handler, you will be responsible for taking up any complaints and investigating before delivering initial findings in line with industry guidance.Our ideal candidate will be a resilient person with an...
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Complaints Resolution Specialist
1 month ago
Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full timeMichelle Denny Recruitment is delighted to be working with a repeat client who is looking to add a new member to their complaints department. As a Complaints Handler, you will be responsible for taking up any complaints and investigating before delivering initial findings in line with industry guidance.Our ideal candidate will be a resilient person with an...
Complaints Resolution Manager
2 months ago
Job Title: Complaints Manager
Job Summary:
We are seeking an experienced Complaints Manager to join our team at Michelle Denny Recruitment. As a Complaints Manager, you will be responsible for managing and resolving customer complaints with empathy, professionalism, and integrity.
Key Responsibilities:
- Manage the entire complaints process from initiation to resolution, ensuring compliance with regulatory requirements and company policies.
- Collaborate with internal departments to address root causes of complaints and implement corrective actions.
- Provide regular updates and reports on complaint trends, identifying areas for improvement and implementing proactive measures to enhance customer satisfaction.
- Serve as a point of escalation for complex or high-priority complaints, using strong problem-solving skills and a proactive approach to resolution.
Requirements:
- Previous experience in a similar role is essential, with a background in the financial services industry being highly desirable.
- Strong attention to detail and analytical skills, with the ability to effectively investigate and resolve complaints.
- Knowledge of FCA regulatory requirements is advantageous.
What We Offer:
- A competitive salary package of up to £40,000 per annum, with opportunities for career advancement and professional development.
About Us:
Michele Denny Recruitment is a leading recruitment agency specializing in the financial services industry. We are committed to providing exceptional service to our clients and candidates, and we are seeking a talented Complaints Manager to join our team.
