Tech Support Specialist

1 week ago

London, Greater London, United Kingdom Give a Grad a Go Full time
About the Role

This is a fantastic opportunity to join our team at Give a Grad a Go as a Tech Support Analyst. As a key member of our IT department, you will play a crucial role in ensuring the smooth operation of our technology infrastructure.

Key Responsibilities
  • Technical Support: Provide timely and effective technical support to our colleagues, ensuring that they have the necessary tools and resources to perform their jobs efficiently.
  • Infrastructure Management: Collaborate with our IT team to design, implement, and maintain our IT infrastructure, ensuring that it meets the evolving needs of our business.
  • Project Management: Take ownership of various technology projects, from planning to execution, to deliver high-quality results and drive business growth.
What You'll Gain
  • Professional Development: As a Tech Support Analyst, you will have the opportunity to develop a wide range of skills, from technical expertise to project management and leadership.
  • Career Advancement: With experience and success in this role, you can progress to more senior positions within our IT department or even move into other areas of the business.
  • Collaborative Environment: Join a dynamic and supportive team that values collaboration, innovation, and continuous learning.
Requirements
  • Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Technical Skills: Proficiency in IT infrastructure management, technical support, and project management.
  • Soft Skills: Excellent communication, problem-solving, and teamwork skills.

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